Director of Community
To see similar active jobs please follow this link: Remote Management jobs
What You’ll Be Doing:
We are looking for an experienced Community Director to come in and own, develop, and revamp our provider community at Grow Therapy.
Own the online provider community experience after initial discovery, from engagement and connection, to further involvement across our organization
Build the broader Community vision and our 2025 roadmap, including team budget, initiatives, team headcount and goals
Develop weekly, monthly and quarterly KPIs across broader Community initiatives and individuals on the team
Work closely with the research team to understand and put together a Provider user journey for how users want to interact and get involved with the Grow Therapy community
Understand goals, priorities, and challenges of other leaders/departments and leverage the Community for support and run our “Community Committee” meetings.
Build and map out a online community experience for our providers to discover, engage, and benefit from the Grow Community
Manage day-to-day operations of online engagement, creating playbooks on online engagement strategies that encourage our community to continue to share their stories, knowledge, and build connection
Measure the impact of your efforts through growth and adoption of the platform, sentiment, and engagement, continuously iterating to reach even more of our users
Salary range: $160,000-$220,000
You’ll Be a Good Fit If:
5+ years experience managing communities, ideally with 5k+ members and in a Tech startup environment
Experience building and owning KPIs, budgets, and hiring processes across a Community team
Demonstrated ability to manage digital community experiences including user groups, events, and knowledge-sharing portals
Able to create trust and credibility with customers, and successfully work with internal teams as a customer advocate, creating new capabilities and innovative ideas on how to support them
Excellent verbal and written communication skills. You should be comfortable preparing and sending materials, as well as training internal and external stakeholders
Ability to craft thought leadership articles with deep technical expertise
Strong project management skills including an ability to manage cross-functional deliverables in a fast-paced environment
About the job
Director of Community
To see similar active jobs please follow this link: Remote Management jobs
What You’ll Be Doing:
We are looking for an experienced Community Director to come in and own, develop, and revamp our provider community at Grow Therapy.
Own the online provider community experience after initial discovery, from engagement and connection, to further involvement across our organization
Build the broader Community vision and our 2025 roadmap, including team budget, initiatives, team headcount and goals
Develop weekly, monthly and quarterly KPIs across broader Community initiatives and individuals on the team
Work closely with the research team to understand and put together a Provider user journey for how users want to interact and get involved with the Grow Therapy community
Understand goals, priorities, and challenges of other leaders/departments and leverage the Community for support and run our “Community Committee” meetings.
Build and map out a online community experience for our providers to discover, engage, and benefit from the Grow Community
Manage day-to-day operations of online engagement, creating playbooks on online engagement strategies that encourage our community to continue to share their stories, knowledge, and build connection
Measure the impact of your efforts through growth and adoption of the platform, sentiment, and engagement, continuously iterating to reach even more of our users
Salary range: $160,000-$220,000
You’ll Be a Good Fit If:
5+ years experience managing communities, ideally with 5k+ members and in a Tech startup environment
Experience building and owning KPIs, budgets, and hiring processes across a Community team
Demonstrated ability to manage digital community experiences including user groups, events, and knowledge-sharing portals
Able to create trust and credibility with customers, and successfully work with internal teams as a customer advocate, creating new capabilities and innovative ideas on how to support them
Excellent verbal and written communication skills. You should be comfortable preparing and sending materials, as well as training internal and external stakeholders
Ability to craft thought leadership articles with deep technical expertise
Strong project management skills including an ability to manage cross-functional deliverables in a fast-paced environment