Director, Enterprise Client Services
To see similar active jobs please follow this link: Remote Management jobs
StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.
StackAdapt is hiring a Client Services leader for the Enterprise revenue organization. Reporting to the SVP of Client Services, the Director of Enterprise Client Services will oversee a global team of Account Managers and Platform Strategists. This individual will partner closely with the VP, Enterprise to devise and implement a multi-year plan to grow the Enterprise business at StackAdapt.
StackAdapt is a Remote-First company and we are open to candidates located in North America.
What you'll be doing:
Oversee the global Enterprise Client Services team across Account Management and Platform Strategy to scale the Enterprise business
Take a proactive approach working with Brands, Agencies, and Holding Companies in planning and scaling the business to achieve high growth plans and optimal performance
Drive vision and purpose and take a multi-year view in decision-making, strategy and execution.
Fully own the client support structure and portfolio product needs along with translating the needs of our clients and informing our product strategy
Ensure the management team is aligned in assigning accounts and planning the organization for the long term
Proactive in attracting and retaining top talent and ensuring the development of talent at all levels within the team.
Unblock and resolve issues that are impacting the team’s ability to hit goals by collaborating with cross-functional leadership and optimizing processes
Design organizational measurement metrics, scorecards, and business reviews to ensure teams are delivering against critical milestones and KPIs
Partner with sales enablement teams to design effective learning and development programs for all functions in the team.
We'll be reaching out to applicants that have:
Extensive media experience and programmatic knowledge
Experience working with enterprise level customers across both brands and agencies
Extensive experience in client services, account management and programmatic strategy
10+ years of strong people management experience
A natural leader and motivator of people with a collaborative team approach
Ability to build strong relationships with internal and external stakeholders, executive team, and industry groups
Proven ability to Identify business and organizational Improvement opportunities and develop strategies to capture those opportunities
Execute in a growing fast-paced environment
Ambition to develop and grow
Excellent influencing and negotiation skills
Highly organized with strong attention to detail
Huge bonus if you've used StackAdapt!
StackAdapters enjoy:
Competitive salary
401K matching
3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
Access to a comprehensive mental health care platform
Health benefits from day one of employment
Work from home reimbursements
Optional global WeWork membership for those who want a change from their home office
Robust training and onboarding program
Coverage and support of personal development initiatives (conferences, courses, etc)
Access to StackAdapt programmatic courses and certifications to support continuous learning
An awesome parental leave policy
A friendly, welcoming, and supportive culture
Our social and team events!
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
Ad Age Best Places to Work 2024
G2 Top Software and Top Marketing and Advertising Product for 2024
Campaign’s Best Places to Work 2023 for the UK
2024 Best Workplaces for Women and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
#LI-Remote
About the job
Director, Enterprise Client Services
To see similar active jobs please follow this link: Remote Management jobs
StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.
StackAdapt is hiring a Client Services leader for the Enterprise revenue organization. Reporting to the SVP of Client Services, the Director of Enterprise Client Services will oversee a global team of Account Managers and Platform Strategists. This individual will partner closely with the VP, Enterprise to devise and implement a multi-year plan to grow the Enterprise business at StackAdapt.
StackAdapt is a Remote-First company and we are open to candidates located in North America.
What you'll be doing:
Oversee the global Enterprise Client Services team across Account Management and Platform Strategy to scale the Enterprise business
Take a proactive approach working with Brands, Agencies, and Holding Companies in planning and scaling the business to achieve high growth plans and optimal performance
Drive vision and purpose and take a multi-year view in decision-making, strategy and execution.
Fully own the client support structure and portfolio product needs along with translating the needs of our clients and informing our product strategy
Ensure the management team is aligned in assigning accounts and planning the organization for the long term
Proactive in attracting and retaining top talent and ensuring the development of talent at all levels within the team.
Unblock and resolve issues that are impacting the team’s ability to hit goals by collaborating with cross-functional leadership and optimizing processes
Design organizational measurement metrics, scorecards, and business reviews to ensure teams are delivering against critical milestones and KPIs
Partner with sales enablement teams to design effective learning and development programs for all functions in the team.
We'll be reaching out to applicants that have:
Extensive media experience and programmatic knowledge
Experience working with enterprise level customers across both brands and agencies
Extensive experience in client services, account management and programmatic strategy
10+ years of strong people management experience
A natural leader and motivator of people with a collaborative team approach
Ability to build strong relationships with internal and external stakeholders, executive team, and industry groups
Proven ability to Identify business and organizational Improvement opportunities and develop strategies to capture those opportunities
Execute in a growing fast-paced environment
Ambition to develop and grow
Excellent influencing and negotiation skills
Highly organized with strong attention to detail
Huge bonus if you've used StackAdapt!
StackAdapters enjoy:
Competitive salary
401K matching
3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
Access to a comprehensive mental health care platform
Health benefits from day one of employment
Work from home reimbursements
Optional global WeWork membership for those who want a change from their home office
Robust training and onboarding program
Coverage and support of personal development initiatives (conferences, courses, etc)
Access to StackAdapt programmatic courses and certifications to support continuous learning
An awesome parental leave policy
A friendly, welcoming, and supportive culture
Our social and team events!
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
Ad Age Best Places to Work 2024
G2 Top Software and Top Marketing and Advertising Product for 2024
Campaign’s Best Places to Work 2023 for the UK
2024 Best Workplaces for Women and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
#LI-Remote