CVP of Vendor Experience

Pax8 is not just a workplace; it’s a dynamic and high-energy environment where innovation meets passion. As the leading cloud marketplace, we simplify the cloud journey for our partners with cutting-edge technology, business intelligence, and proactive service. Serving over 18,000 partners globally, our mission is to become the world’s favorite marketplace for technology professionals to buy cloud products. At Pax8, culture is not a buzzword; it’s our way of life. We work hard, keep it fun, and celebrate every success together.

Why You’ll Love It Here:

• Impactful Work: Your leadership will directly influence the success of our global vendor relationships, driving strategic growth and excellence.

• Career Growth: Be part of a fast-growing company with opportunities to advance and shape the future of cloud solutions.

• Vibrant Culture: We believe in working hard, having fun, and celebrating life. Our creative and offbeat approach makes every day exciting.

Role Overview:

As the Corporate Vice President of Vendor Experience, you will lead our global vendor relationships, driving success and alignment with Pax8’s business strategies. Your leadership will ensure top-notch vendor management, strategic partnerships, and world-class vendor NPS results.

Key Responsibilities:

• Strategic Alignment: Lead the alignment of vendor sales objectives with our global business strategy through strategic planning, business development, and resource allocation. (30%)

• Organizational Design: Oversee the design and implementation of the global vendor alliances organization, ensuring effective resource deployment and role clarity. (20%)

• Leadership & Culture: Foster a high-performance, accountable, and ethical culture within the vendor alliance management team. (15%)

• Vendor Relationships: Maintain and enhance productive relationships with strategic vendor account contacts. (15%)

• Performance Management: Identify issues and recommend actions to optimize performance across sales, marketing, support, product development, and more. (15%)

• Vendor Agreements: Manage renewals, negotiations, onboarding, and offboarding of vendor accounts. (5%)

What You Bring:

• Experience: 8+ years in global management, ideally in vendor relations or partner business development roles.

• Leadership: Proven ability to build strong teams, drive accountability, and inspire high performance.

• Strategic Vision: Adept at aligning business and market knowledge to drive revenue and growth goals.

• NPS Management: Experience managing Vendor NPS results of 60 or better globally.

• Adaptability: Agile in adjusting approaches to meet the shifting demands of different situations.

• Communication: Strong presentation and influencing skills at the executive and C-level.

• Talent Management: Skilled in attracting and developing top talent for current and future needs.

• Global Perspective: Ability to view issues through a global lens and value diverse perspectives.

Educational Background:

• Required: B.A./B.S. in a related field or equivalent work experience

• Preferred: Master’s Degree

What Success Looks Like:

• First 90 Days: Develop a deep understanding of Pax8’s vendor relationships and align immediate priorities with global business strategies.

• First 6 Months: Establish strong leadership within the vendor alliance management team, driving key initiatives and achieving targeted vendor NPS scores.

• First Year: Deliver on strategic vendor goals, optimize vendor investments, and contribute significantly to Pax8’s global revenue targets.

Compensation:

• Qualified candidates can expect a salary beginning at $240,000 or more depending on experience

Expected Closing Date: 08/13

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