Customer Community and Events Manager
To see similar active jobs please follow this link: Remote Customer Success jobs
At Bluesight, our mission is to create groundbreaking medication intelligence solutions that increase efficiency, safety and visibility for health systems and pharmaceutical manufacturers. We empower our customers to deliver the right medicine to the right patient at the right time, every time. We are a high growth healthcare information technology company with a start-up 'vibe' but over 2,000 customers tracking medications using our proven solutions.
As the Bluesight Customer Community and Events Manager, you'll be at the heart of fostering customer and partner engagement through memorable experiences. You'll be responsible for orchestrating events, managing outreach, and nurturing customer relationships to build a vibrant and inclusive Bluesight community.
Objectives of this role:
● Develop a Bluesight product user community that will attract and retain customers while providing valuable product feedback.
● Optimize our virtual and in-person events to advance new business opportunities with potential customers for the sales organization.
● Elevate Bluesight events to be staples in hospital pharmacy executive’s calendars.
Responsibilities and Duties:
Customer Community Engagement:
Develop strategies to grow and maintain a thriving community around our brand, products and services.
Foster meaningful interactions through social media, forums, and other online platforms.
Respond to community inquiries, comments, and feedback to maintain a positive brand image.
Event Coordination:
Plan, organize, and execute various events, both virtual and in-person
Coordinate logistics, venues, vendors, and timelines for seamless event execution.
Manage event budgets and track expenses to ensure cost-effectiveness.
Content Creation:
Collaborate with marketing and design teams to create engaging content about our products for events and community outreach.
Produce promotional materials, newsletters, and social media content to promote events and customer user community initiatives.
Customer relationship Building
Cultivate partnerships and collaborations with influencers, local businesses, and organizations to enhance community engagement.
Network and establish connections within the industry to expand our community reach.
Analytics and Reporting:
Monitor and analyze community engagement metrics to assess the success of events and initiatives.
Provide regular reports and insights to improve future strategies and initiatives.
Required Skills and Qualifications:
Proven experience (5 years) in event management and customer community building, preferably in a SaaS company, in healthcare or a related industry.
Exceptional organizational and multitasking abilities to manage multiple events and community initiatives simultaneously.
Strong communication and interpersonal skills to engage with diverse community members and stakeholders effectively.
Proficiency in social media platforms, community management tools, and analytics to track and optimize engagement.
Creative mindset with a keen eye for detail to create compelling content and memorable event experiences.
Ability to work independently and collaboratively within a team in a fast-paced environment.
$80,000 - $115,000 a year
The standard base pay range for this role is $80,000 - $115,000. Actual amount of salary will vary depending on position offered, experience, performance, and location. In addition to a base salary this position is also eligible for an amazing benefits package.
This position is a remote position and open to applicants in the continental United States.
Why Bluesight?
Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. We truly believe that where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape!
-Competitive salary
-Time off when you need it – unlimited vacation days!
-Generous insurance coverage
-401k program with a company match
-Fun, collaborative culture!
EOE AA M/F/VET/Disability
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.
About the job
Customer Community and Events Manager
To see similar active jobs please follow this link: Remote Customer Success jobs
At Bluesight, our mission is to create groundbreaking medication intelligence solutions that increase efficiency, safety and visibility for health systems and pharmaceutical manufacturers. We empower our customers to deliver the right medicine to the right patient at the right time, every time. We are a high growth healthcare information technology company with a start-up 'vibe' but over 2,000 customers tracking medications using our proven solutions.
As the Bluesight Customer Community and Events Manager, you'll be at the heart of fostering customer and partner engagement through memorable experiences. You'll be responsible for orchestrating events, managing outreach, and nurturing customer relationships to build a vibrant and inclusive Bluesight community.
Objectives of this role:
● Develop a Bluesight product user community that will attract and retain customers while providing valuable product feedback.
● Optimize our virtual and in-person events to advance new business opportunities with potential customers for the sales organization.
● Elevate Bluesight events to be staples in hospital pharmacy executive’s calendars.
Responsibilities and Duties:
Customer Community Engagement:
Develop strategies to grow and maintain a thriving community around our brand, products and services.
Foster meaningful interactions through social media, forums, and other online platforms.
Respond to community inquiries, comments, and feedback to maintain a positive brand image.
Event Coordination:
Plan, organize, and execute various events, both virtual and in-person
Coordinate logistics, venues, vendors, and timelines for seamless event execution.
Manage event budgets and track expenses to ensure cost-effectiveness.
Content Creation:
Collaborate with marketing and design teams to create engaging content about our products for events and community outreach.
Produce promotional materials, newsletters, and social media content to promote events and customer user community initiatives.
Customer relationship Building
Cultivate partnerships and collaborations with influencers, local businesses, and organizations to enhance community engagement.
Network and establish connections within the industry to expand our community reach.
Analytics and Reporting:
Monitor and analyze community engagement metrics to assess the success of events and initiatives.
Provide regular reports and insights to improve future strategies and initiatives.
Required Skills and Qualifications:
Proven experience (5 years) in event management and customer community building, preferably in a SaaS company, in healthcare or a related industry.
Exceptional organizational and multitasking abilities to manage multiple events and community initiatives simultaneously.
Strong communication and interpersonal skills to engage with diverse community members and stakeholders effectively.
Proficiency in social media platforms, community management tools, and analytics to track and optimize engagement.
Creative mindset with a keen eye for detail to create compelling content and memorable event experiences.
Ability to work independently and collaboratively within a team in a fast-paced environment.
$80,000 - $115,000 a year
The standard base pay range for this role is $80,000 - $115,000. Actual amount of salary will vary depending on position offered, experience, performance, and location. In addition to a base salary this position is also eligible for an amazing benefits package.
This position is a remote position and open to applicants in the continental United States.
Why Bluesight?
Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. We truly believe that where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape!
-Competitive salary
-Time off when you need it – unlimited vacation days!
-Generous insurance coverage
-401k program with a company match
-Fun, collaborative culture!
EOE AA M/F/VET/Disability
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.