Credit & Collections Manager
The Credit and Collections Manager role at GuidePoint Security LLC (‘GuidePoint’) has the responsibility to monitor the Company’s cash flow and prepare analyses and forecasts. This position manages the Company’s customer credit policy and process, ensuring minimal risk exposure. Additionally, the position will oversee the Credit and Collection processes, including direct supervision of 2-3 associates. This is a remote position with preference for candidates living in CST or MST.
Job Description:
Manages credit and collection activities such as following up with past due accounts, credit risk monitoring, new customer setup, regular customer credit evaluations, and keeping track of cash collection
Manage the largest exposure/potential downside/difficult credit accounts to ensure receivables are protected appropriately
Assist with development and implementation of key metrics and goals for collections staff to manage their monthly performance (i.e. DSO, % past due, > 90 days past due, > 180 days past due, bad debt, etc.)
Communicates effectively and maintains a professional relationship with external and internal customers
Collaborates with treasury on cash forecasting and bank account management
Present delinquency and potential losses to accounting monthly to allow for accurate bad debt reserve
Update and maintain credit and collections policies and procedures
Collaborates with sales on collection of severely past due accounts
Successfully leads the credit and collections team and oversees the credit and cash management activities
Perform collections on accounts escalated by staff members where appropriate
Leads, motivates, and develops talent by coaching, counseling, engaging, and evaluating staff
Champions continuous improvement initiatives and drives business process improvements
Other duties as assigned
Desired Skills and Experience:
Bachelor’s degree in Accounting, Finance or Business Administration required, or equivalent in work experience
8-10 years demonstrated experience working in treasury, cash management, accounts receivable, and cross team collaboration.
Management experience required, minimum of 6 years
Excellent communication, analytical and reasoning skills with a high confidence in stating professional opinions required
Knowledge of ERP and accounting systems; experience with NetSuite ERP and SalesForce is highly desirable
Experience with JIRA a strong plus
Process design and development experience preferred
Attention to detail is a must
Possesses the ability to self-manage and adapt to changes, delays, or unexpected shifts in priorities while maintaining focus and productivity in a fast-paced environment
Demonstrated ability to streamline and automate complex business processes is required
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Credit & Collections Manager
The Credit and Collections Manager role at GuidePoint Security LLC (‘GuidePoint’) has the responsibility to monitor the Company’s cash flow and prepare analyses and forecasts. This position manages the Company’s customer credit policy and process, ensuring minimal risk exposure. Additionally, the position will oversee the Credit and Collection processes, including direct supervision of 2-3 associates. This is a remote position with preference for candidates living in CST or MST.
Job Description:
Manages credit and collection activities such as following up with past due accounts, credit risk monitoring, new customer setup, regular customer credit evaluations, and keeping track of cash collection
Manage the largest exposure/potential downside/difficult credit accounts to ensure receivables are protected appropriately
Assist with development and implementation of key metrics and goals for collections staff to manage their monthly performance (i.e. DSO, % past due, > 90 days past due, > 180 days past due, bad debt, etc.)
Communicates effectively and maintains a professional relationship with external and internal customers
Collaborates with treasury on cash forecasting and bank account management
Present delinquency and potential losses to accounting monthly to allow for accurate bad debt reserve
Update and maintain credit and collections policies and procedures
Collaborates with sales on collection of severely past due accounts
Successfully leads the credit and collections team and oversees the credit and cash management activities
Perform collections on accounts escalated by staff members where appropriate
Leads, motivates, and develops talent by coaching, counseling, engaging, and evaluating staff
Champions continuous improvement initiatives and drives business process improvements
Other duties as assigned
Desired Skills and Experience:
Bachelor’s degree in Accounting, Finance or Business Administration required, or equivalent in work experience
8-10 years demonstrated experience working in treasury, cash management, accounts receivable, and cross team collaboration.
Management experience required, minimum of 6 years
Excellent communication, analytical and reasoning skills with a high confidence in stating professional opinions required
Knowledge of ERP and accounting systems; experience with NetSuite ERP and SalesForce is highly desirable
Experience with JIRA a strong plus
Process design and development experience preferred
Attention to detail is a must
Possesses the ability to self-manage and adapt to changes, delays, or unexpected shifts in priorities while maintaining focus and productivity in a fast-paced environment
Demonstrated ability to streamline and automate complex business processes is required