Corporate Travel and Event Security Coordinator
See yourself at Twilio
Join the team as Twilio’s next Corporate Travel and Event Security Coordinator.
About the job
This position is needed to support the day to day management and execution of Twilio’s Travel and Event Security Programs. This includes developing and implementing security strategies, managing security processes, conducting risk assessments, and supporting corporate events and global travellers.
Responsibilities
In this role, you’ll:
Event Security Support - 30%
Conduct and support thorough event risk assessments.
Oversee and/or directly participate in developing comprehensive security plans and guidance in support of company events
Lead and/or support on-the-ground implementation of security plans for events in the EMEA region and other locations as needed
Travel Security Support - 20%
Conduct and support thorough travel risk assessments.
Oversee and/or directly participate in developing and implementing travel security logistics in support of company events, business travel, and remote work
Assist travelers with bookings to high or critical rated countries
Work directly with the travel risk management provider to coordinate cases, and support overall vendor management
Program Support - 20%
Develop new processes and tools to support the maturity of the Event and Travel security programs
Support regular updates to safety and security protocols, standards, and policies
Generate metrics and trend reporting for senior management
Maintain and update events calendar and other support tracking tools
Remain on-call and available to manage security-related emergencies
Perform other duties as assigned
Health, Safety and Emergency Preparedness - 5%
Support the health and safety risk assessment and mitigation planning process for corporate events and travel, to include direct engagement with the Global Health and Safety Manager
Executive Protection Support - 5%
Support the Executive Protection program during high-visibility events and travel
Stakeholder Coordination - 20%
Coordinate closely with internal and external stakeholders such as HR, Legal, Risk, Marketing, law enforcement, and key vendors to ensure alignment with company policy and risk appetite
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years of experience in the physical security discipline
In-depth knowledge of physical security standards, risk assessment methodologies, and risk management strategies
Experience developing and implementing safety and security plans for events
High ethical standards with proven ability to handle highly confidential information
Strong collaboration and communication skills with the ability to effectively partner with a diverse team and cross-functional departments to find common ground and viable solutions to complex problems in a highly collaborative environment
Capacity to make critical decisions in high-pressure situations
Desired:
Experience in corporate travel risk management
Existing network of security and law enforcement professionals within the EMEA Region
Experience working within a global organization with a workforce that includes remote employees
Knowledge of executive protection practices and strategies
A ‘customer-focused’ mindset with strong business acumen and strategic influence
Experience managing third party vendors
Location
This role will be remote, and based in Ireland
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
About the job
Apply for this position
Corporate Travel and Event Security Coordinator
See yourself at Twilio
Join the team as Twilio’s next Corporate Travel and Event Security Coordinator.
About the job
This position is needed to support the day to day management and execution of Twilio’s Travel and Event Security Programs. This includes developing and implementing security strategies, managing security processes, conducting risk assessments, and supporting corporate events and global travellers.
Responsibilities
In this role, you’ll:
Event Security Support - 30%
Conduct and support thorough event risk assessments.
Oversee and/or directly participate in developing comprehensive security plans and guidance in support of company events
Lead and/or support on-the-ground implementation of security plans for events in the EMEA region and other locations as needed
Travel Security Support - 20%
Conduct and support thorough travel risk assessments.
Oversee and/or directly participate in developing and implementing travel security logistics in support of company events, business travel, and remote work
Assist travelers with bookings to high or critical rated countries
Work directly with the travel risk management provider to coordinate cases, and support overall vendor management
Program Support - 20%
Develop new processes and tools to support the maturity of the Event and Travel security programs
Support regular updates to safety and security protocols, standards, and policies
Generate metrics and trend reporting for senior management
Maintain and update events calendar and other support tracking tools
Remain on-call and available to manage security-related emergencies
Perform other duties as assigned
Health, Safety and Emergency Preparedness - 5%
Support the health and safety risk assessment and mitigation planning process for corporate events and travel, to include direct engagement with the Global Health and Safety Manager
Executive Protection Support - 5%
Support the Executive Protection program during high-visibility events and travel
Stakeholder Coordination - 20%
Coordinate closely with internal and external stakeholders such as HR, Legal, Risk, Marketing, law enforcement, and key vendors to ensure alignment with company policy and risk appetite
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years of experience in the physical security discipline
In-depth knowledge of physical security standards, risk assessment methodologies, and risk management strategies
Experience developing and implementing safety and security plans for events
High ethical standards with proven ability to handle highly confidential information
Strong collaboration and communication skills with the ability to effectively partner with a diverse team and cross-functional departments to find common ground and viable solutions to complex problems in a highly collaborative environment
Capacity to make critical decisions in high-pressure situations
Desired:
Experience in corporate travel risk management
Existing network of security and law enforcement professionals within the EMEA Region
Experience working within a global organization with a workforce that includes remote employees
Knowledge of executive protection practices and strategies
A ‘customer-focused’ mindset with strong business acumen and strategic influence
Experience managing third party vendors
Location
This role will be remote, and based in Ireland
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
