Content Designer IV

About Kueski

Founded in 2012 with the mission to improve the financial lives of people in Mexico, Kueski is the leading buy now, pay later (BNPL) and online consumer credit platform in Latin America, known for its innovative financial services. Its flagship product, Kueski Pay, allows customers to make purchases and pay later, both online and in physical stores and has become the payment choice for a quarter of Mexico's leading e-commerce merchants. Notably, it stands out as the first buy now, pay later (BNPL) option accessible to Mexican consumers on Amazon.com.mx.

Kueski is frequently recognized for its strong, diverse and inclusive company culture. In 2022, Kueski was named one of the most ethical companies in Mexico by AMITAI, and one of the best companies for both young professionals and female talent in Mexico by EFY. The company has also been named to CB Insights’ Fintech 250 list.

Purpose

As a Content Designer IV you will play a key role in shaping the user experience of our products through engaging and user-centric content. You will collaborate closely with Kueski’s cross-functional teams to create content that guides users throughout our products and encapsulates Kueski’s established voice and tone. This role will be situated within the broader Product Design team along with fellow Content Designer, Product Designers and User Researchers.

Key Responsibilities

• Develop and maintain a deep understanding of user needs, pain points, and behaviors to inform content strategy and creation

• Create clear, concise, and engaging content for a variety of digital platforms, specifically for our mobile experiences 

• Collaborate with XFN partners and product stakeholders to ensure that content aligns with product and user experience goals

• Conduct content audits and analyses to identify opportunities for optimization and improvement.

• Define and maintain content style guides and standards to ensure consistency across all touchpoints

• Mentor and provide guidance to junior content designers to help them grow and develop their skills

• Foster a culture of excellence, growth, and collaboration within the product content design team

• Represent Kueski’s brand, mission, and values through user-centric content design

Position Requirements

• 5+ years of mobile experience in content design or content strategy

• Demonstrated leadership in content design and collaboration at both team and organizational levels

• Highly skilled with web and mobile technologies and software

• Ability to make informed decisions quickly while addressing the needs of multiple stakeholders

• Strong proficiency in both written and verbal communication, with fluency in both English and Spanish

• Excellent writing, editing and proofreading skills, exceptional attention to detail

• Ability to communicate complex ideas in a clear and concise manner

• A passion for user-centered design and a commitment to continuous learning and improvement

• Experience creating content design standards and systems for digital FinTech productsExperience designing products for LATAM markets

You’ll love working at Kueski because:

• We have a mission-driven culture focused on customer value, teamwork, humility,  and integrity. 

• Everyone is expected to have role clarity, career growth, and a personal development plan. Feedback and recognition  is embedded in our company processes, systems, and practices. 

• We ensure competitive salary, medical insurance, and wellbeing through ample and flexible time off as well as mental healthcare benefits. Everyone is an owner and eligible for competitive stock options with a company poised for success. 

• We´re committed to building an inclusive and diverse team and we know this leads to incredible work.

Kueski: Where talent excellence improves Mexican lives

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