Commerce Services Specialist

Job Description:

Job Title

Commerce Services Specialist

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role

As a Safety and Industrial Business Group Commerce Services Specialist supporting USAC, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.

Here, you will make an impact by:

• Leading operations and sales engagement activities for Commerce Services with 3M channel partners

• Increasing penetration of Commerce Services solutions within key accounts, and exceeding forecasts

• Achieving annual operating plans.

• Preparing and executing an annual pipeline and activation plan.

• Fostering strong relationships with key account contacts, especially IT leaders, in partnership with 3M sales leads

• Supporting the execution of Commerce Services projects in partnership with IT and Commerce Services leadership 

• Providing customers’ voice within 3M to identify and resolve customer problems related to broader Commercial Center solutions

• Identifying and prioritizing alternative channel opportunities in support of Commerce Services goals (ex: may include 3M bCom portal, EDI or content syndication activations.)

• May provide customer-facing training and coaching, or other solutions and projects as required.

• Spending 80% of time in contact with the channel customer and related 3M Sales Leaders

Your Skills and Expertise 

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher from an accredited institution.

• Five (5) years of experience in information architecture (IA), User Experience, Web Strategy in a public, private or military environment.

• Two (2) years of experience in Data Analytics. (Adobe Analytics, Google Analytics or equivalent)

Additional qualifications that could help you succeed even further in this role include:

• Strong selling and key account management skills

• Strong and consistent project objective results; demonstrated attention to detail.

• Excellent written, presentation and verbal communication skills with a keen ability to listen and ask the right questions

• Problem solving ability & resourcefully innovative in order to fulfil customers’ requirements.

• Lean Six Sigma Green Belt, Black Belt certification, or Agile/Scrum experience

• Advanced Excel (e.g., Pivot tables) and experience drawing insights from data analytics is a plus

Work location:

• Work Your Way Eligible (Employee choice to work remote, on site, or hybrid)

Travel: May include up to 5%domestic

Relocation Assistance: Not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.

Applicable to US Applicants Only:The expected compensation range for this position is $137,439 - $167,981, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/

3M is an equal opportunity employer.  3M  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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