Collections Specialist

RESPONSIBILITIES

• Supporting collections efforts for Podium's USA based customers.

• Analyze customer data to determine collectability of account balances

• Communicate regularly with customers to facilitate on-time payment

• Follow up with past due customers to collect outstanding accounts receivable

• Communicate clearly and effectively with other departments the results of collections efforts

• Assist in managing relationship and communication with third-party collections agencies as necessary

• Assist in collections-related data analysis and forecast churn levels related to delinquent billing

• Assist in month-end process by giving input to other members of the accounting team

• Conduct ad hoc financial/operational analysis as required

• Assist with other accounting/finance projects as necessary

REQUIREMENTS

• MUST SPEAK ENGLISH FLUENTLY

• Geographically based in the Philippines

• 1-2 years related collections experience

• Bachelor’s degree in accounting or similar field preferred

• SaaS industry experience preferred

• Strong work ethic, eagerness to learn and adaptability to a fast paced environment

• Excellent interpersonal, decision-making and analytical abilities

• Exceptional verbal and written communication skills

• Eager, quick learner with strong teamwork spirit

• Attention to detail with the ability to manage multiple projects simultaneously

• Strong knowledge of Excel

Contractual Pay

• Contractual Pay  $61.20 USD daily rate for 40 hours/week.