PaceMate™ Clinical QA Specialist (full-time, remote) Primary Location:  All U.S. Locations (remote) JOB SUMMARY In the quality assurance specialist role, you will be responsible for supporting quality assurance initiatives across the clinical team, ensuring adherence to PaceMate™ standards. Success in this role will be demonstrated by maintaining productivity targets, upholding audit accuracy, and driving continuous improvement efforts that enhance operational efficiency, optimize costs, and improve overall quality outcomes and margins. Essential Functions and Job Responsibilities:  

• Conduct quality assurance activities to ensure compliance with regulatory requirements and standards.

• Perform calibration audits and inspections to maintain adherence to protocols.

• Collaborate with clinical leadership to address quality trends.

• Contribute to quality improvement initiatives and KPI-driven projects as directed by clinical leadership.

• Maintain confidentiality of sensitive information and follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) standards/protocol.

• Support and contribute to PaceMate™’s patient-centered care philosophy: Every teammate is a caregiver whose role is to meet the needs of the patient.

Qualifications:       An individual must be able to perform each Essential Function of the job satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Nothing within this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.     Education and Experience:   

• Bachelor's degree in a relevant field (e.g., healthcare, life sciences, engineering).

• Successful completion of a cardiac device rhythm management course or equivalent experience

• Minimum of 3 years of recent cardiac device management experience

• Experience with interrogating and interpreting device diagnostics for all 4 major manufacturers (Medtronic, Abbott/St. Jude, Boston Scientific, Biotronik)

• International Board of Heart Rhythm Examiners (IBHRE) Certifications (CCDS, CEPS, CDRMS) required

• Proven experience in clinical quality assurance within the healthcare industry.

• Excellent analytical skills and attention to detail.

• Proficiency with collaboration applications and software (Microsoft Office Suite, Teams, Slack)

Physical Requirements:

• While performing the duties of this job, the employee will be consistently required to remain in a stationary position working at a computer, constantly operate a computer and other office equipment, and frequently communicate with customers and employees via voice and video.

• Must be able to exchange accurate information, with the ability to effectively utilize voice over internet protocol; and repetitive motions using fingers and forearms in data entry.

Other Requirements:

• Home office setup: Maintain a dedicated, separate office or room at home to ensure privacy and professional working conditions.

• Connectivity: Maintain a reliable, high-speed internet connection at your residence.

• Geographic restriction: Must reside and work exclusively within the contiguous United States.

• Must legally be eligible to work in the United States. 

• Notification protocol: You must inform and receive approval from the IT department before working from any location other than the legal address PaceMate has on file. To update your address or request approval for a temporary work location, contact PaceMate IT or your HR representative. Additional information is available in the PaceMate official handbook.

• Foreign transport of sensitive information: When confidential information is carried into a foreign country, it must be stored in an inaccessible form (e.g., encrypted external storage) or remain in the worker’s possession at all times. PaceMate workers may not take secret PaceMate information into another country without permission from Physical Security management.

• May require limited travel based on the needs of the business.

Equal Employment Opportunity Statement: We are an Equal Opportunity Employer and value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.    REPORTING RELATIONSHIPS Supervised by: Senior Director of Clinical Quality  Supervises: None Target Compensation Range: $93,000- $103,750.00 depending on education, experience and certifications.  

About PaceMate®

PaceMate® is a patient-centered, tech-enabled cardiac device monitoring platform serving integrated delivery networks and academic health systems nationwide. Vendor-neutral and EMR-agnostic, PaceMate connects every major device manufacturer into a single platform that sits on top of any EHR.

More than 2.3 million patients are managed on the industry’s only research-grade cardiac dataset, validated by 33 peer-reviewed publications, powering AI-driven clinical and operational analytics. A managed patient services model extends clinic capacity and ensures every cardiac device patient is monitored, every time.

Learn more at PaceMate.com