Build your career with SMA Support Services! We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing. We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients. Ready to grow your career in a supportive, international environment? Join us—apply today!  

Qualifications

• At least 3 years in the BPO industry

• Excellent English communication and multitasking skills

• Appointment setting background and other similar roles is a PLUS

• Preferably with a background in Customer Service

• Willing to work graveyard and can start training immediately

• Has an existing home office setup with a conducive work environment

• Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, industry

• Excellent noise-canceling headset, and dual monitor

• A stable internet connection with at least 25 Mbps upload and download

• Back-up power/internet is a plus

Offer

• Long-term/full-time position

• Salary offer is at 31,391.08 gross

• 5,000 Client Deployment Allowance

• Pay begins  on day 1 of training

• HMO, Loyalty Investment Fund, Memorial Plan, and other benefits

• Paid Leaves

• Attendance and performance-based incentives

• Quarterly In-person Team-Buildings

• Annual Company Outing

• Annual Year-End Party

• Annual Performance Review

• 13th-month pay, Government-mandated benefits

• MP2 Contributions

• Career Advancement Opportunities