Claims Manager
To see similar active jobs please follow this link: Remote Human Resources jobs
About the role
The Claims team at Coalition stands apart for our outstanding level of consumer service and knowledgeable handling of claims for our insured customers. As a team, Claims is about finding ways to help our consumers find a solution to cyber risk. As we continue to expand, we are seeking an experienced claims professional to join our cyber claims team and lend a hand in handling intricate primary Cyber, Tech, and Media policies. You will also provide assistance to the underwriting team and manage/collaborate with a variety of vendors namely - breach coaches, defense counsel, and coverage counsel for Coalition and its partner carriers.
Responsibilities
Handle claims from FNOL to close: Including initial call, the coordination with breach counsel, forensic investigators and other vendors
Evaluate full pending of claims in affiliation with posting and recommending accurate reserves
Handle litigation and third party liability claims arising from security failures or data breaches, and claims involving media, privacy, and tech E&O liability; this will include full evaluation of liability, recommendation of actions to litigation counsel and carrier partners, reserving recommendation and reasoning, and alternative dispute resolution
Excellent and regular, accurate file documentation/information in our claims system
Assess liability and damage data in complex claims while maintaining appropriate documentation for compliance purposes
Identify and evaluate insurance coverage issues (third and first party)
Intelligently guide, review and track third-party vendors and service providers
Maintain and develop relationships with brokers and various positions within an insured's business including: risk managers, general counsel, and a variety of vendors
Identify settlement opportunities to maximize impact
Collaborate in the defense and resolution of claims
Provide data and reason-based informational assistance to underwriters
Provide assistance to business development partners with regard to marketing including providing educational opportunities internally and externally
Handle intake of new cyber breach claims as part of Coalition’s breach hotline, including guiding insureds and brokers through next steps during high-stress situations; and
Liaise with partner carriers on a daily basis
Skills and Qualifications
2+ years of experience handling cyber, tech, and/or media claims is required
Must hold independent adjuster licenses to adjust cyber claims in the state you are domiciled. Other states are a plus
Demonstrated experience to work as part of a team, interact with others, meet goals, and successfully perform in a changing work environment
Excellent communication and interactive experience
Team-oriented with aptitude to excel in a collegial environment but work proactively
Compensation
Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $90,000/year in our lowest geographic market up to $130,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.
Perks
100% medical, dental and vision coverage
Flexible PTO policy
Annual home office stipend and WeWork access
Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
Competitive compensation and opportunity for advancement
About the job
Claims Manager
To see similar active jobs please follow this link: Remote Human Resources jobs
About the role
The Claims team at Coalition stands apart for our outstanding level of consumer service and knowledgeable handling of claims for our insured customers. As a team, Claims is about finding ways to help our consumers find a solution to cyber risk. As we continue to expand, we are seeking an experienced claims professional to join our cyber claims team and lend a hand in handling intricate primary Cyber, Tech, and Media policies. You will also provide assistance to the underwriting team and manage/collaborate with a variety of vendors namely - breach coaches, defense counsel, and coverage counsel for Coalition and its partner carriers.
Responsibilities
Handle claims from FNOL to close: Including initial call, the coordination with breach counsel, forensic investigators and other vendors
Evaluate full pending of claims in affiliation with posting and recommending accurate reserves
Handle litigation and third party liability claims arising from security failures or data breaches, and claims involving media, privacy, and tech E&O liability; this will include full evaluation of liability, recommendation of actions to litigation counsel and carrier partners, reserving recommendation and reasoning, and alternative dispute resolution
Excellent and regular, accurate file documentation/information in our claims system
Assess liability and damage data in complex claims while maintaining appropriate documentation for compliance purposes
Identify and evaluate insurance coverage issues (third and first party)
Intelligently guide, review and track third-party vendors and service providers
Maintain and develop relationships with brokers and various positions within an insured's business including: risk managers, general counsel, and a variety of vendors
Identify settlement opportunities to maximize impact
Collaborate in the defense and resolution of claims
Provide data and reason-based informational assistance to underwriters
Provide assistance to business development partners with regard to marketing including providing educational opportunities internally and externally
Handle intake of new cyber breach claims as part of Coalition’s breach hotline, including guiding insureds and brokers through next steps during high-stress situations; and
Liaise with partner carriers on a daily basis
Skills and Qualifications
2+ years of experience handling cyber, tech, and/or media claims is required
Must hold independent adjuster licenses to adjust cyber claims in the state you are domiciled. Other states are a plus
Demonstrated experience to work as part of a team, interact with others, meet goals, and successfully perform in a changing work environment
Excellent communication and interactive experience
Team-oriented with aptitude to excel in a collegial environment but work proactively
Compensation
Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $90,000/year in our lowest geographic market up to $130,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.
Perks
100% medical, dental and vision coverage
Flexible PTO policy
Annual home office stipend and WeWork access
Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
Competitive compensation and opportunity for advancement