Company Description

The Change Manager is responsible for leading and supporting people-centred change across transformational and operational initiatives. The role ensures that change is clearly understood, effectively adopted, and sustained, by focusing on the impact on people, leadership behaviours, and ways of working.

• This is a 3 month fixed term staff opportunity to cover employee absence.

• The salary is pro-rata £50,000 per annum depending on experience

• The role can be performed remotely within the united Kingdom only with an expected 37.5 hours working week.

Insights is a global learning and development company who's purpose is to create a world where people truly understand each other and are inspired to make a positive difference in everything they do.

We have 2 key projects to deliver in the coming months and require a Change Manager to support the start of these projects.

Job Description

Project 1 - Connected Learning Ecosystem (CLE)

The Connected Learning Ecosystem is one of Insights’ most significant transformational programmes, focused on modernising how learning is experienced across the whole organisation and our global community.

At present, learning content is spread across multiple systems and local solutions, leading to duplication, inconsistent experiences and limited insight. The Connected Learning Ecosystem brings this together into one coherent, intuitive learning environment that supports colleagues, practitioners, partners and facilitators throughout their lifecycle with Insights. 

The programme involves:

• Moving to a single enterprise learning experience platform, replacing multiple legacy systems

• Redesigning learning journeys to be role‑based, personalised and globally consistent

• Embedding data, analytics and AI‑enabled features to better understand learning impact and engagement

• Supporting new ways of working across Learning, Customer Success, Community Activation and Product teams 

Change focus

This is a high‑impact, organisation‑wide change with implications for systems, processes, roles and behaviours. The Change Manager will:

• Work alongside the Project Manager to shape and deliver the people change strategy

• Lead stakeholder engagement across multiple functions and regions

• Design and deliver change, communication and adoption plans that help people understand why the change matters and how it benefits them

• Ensure leaders and managers are equipped to support the transition and drive sustained adoption

For a Change Manager, this is an opportunity to influence how Insights learns and develops at scale, while helping to land a genuinely meaningful transformation.

Project 2 - Data & AI Transformation Programme

The Data & AI Transformation Programme is about building the foundations that enable Insights to be data‑led, insight‑driven and future‑ready. It focuses on how data and AI are governed, used and embedded across the organisation to support better decision‑making, efficiency and innovation. 

The programme includes:

• Defining and implementing a clear Data & AI strategy aligned to organisational priorities

• Establishing new governance, ownership and stewardship models for data

• Introducing improved data platforms, integrations and reporting capabilities

• Building data literacy and confidence across the business so people can use data effectively in their roles 

This is a high‑complexity transformation touching every function and region, with significant impacts on roles, responsibilities, processes and behaviours.

Change focus

The Change Manager will play a critical role in:

• Partnering with the Project Manager and senior stakeholders to translate strategy into clear, people‑centred change approaches

• Assessing and managing impacts across teams and functions

• Designing effective communications and engagement that demystify Data & AI and make it relevant to different audiences

• Supporting leaders and change champions to embed new ways of working and decision‑making

This role offers a rare chance to sit at the intersection of strategy, technology and people, ensuring that Data & AI ambitions land in a way that is practical, ethical and sustainable.

Qualifications

Skills & Experience Essential • Proven experience delivering change management in complex environments. • Strong understanding of how people experience change. • Confidence coaching and influencing senior stakeholders. • Strong communication and judgement skills.

Desirable • Experience across transformational and BAU change. • Familiarity with recognised change frameworks (e.g. Prosci). • Experience within a change practice or centre of excellence.

Measures of Success • Successful adoption and sustainability of change. • Increased leadership confidence in leading change. • Early identification and mitigation of people risks. • Positive stakeholder feedback.

Additional Information

Everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become.

Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture.

It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody.

We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core.

Read more about inclusivity at Insights via the vacancy page on our website: https://www.insights.com/inclusively-insights/