This is a remote position that requires working from a home office; candidates may be located anywhere in the US.

Reporting to the Director, BPM and Analytics, the Business Intelligence Sr. Analyst works with stakeholders to determine business requirements and priorities, help develop and execute on BI and data warehouse (DW) strategy, and lead the design and delivery of BI presentation objects for the MAXIMUS enterprise-wide BI Product. This includes working with business and development teams to design, and document dashboards, alerts, and reports. This individual is accountable for providing leadership and independent initiatives in facilitating information gathering, structured documentation and presentation of findings to all levels of management. They conduct analyses of functional business processes and functional business requirements and participate in the development of business cases in the support of process changes and/or IT projects. BI Analysts understand how data is turned into information and knowledge and how that knowledge supports and enables key business processes.

Must be proficient in data visualization and data integration. Must have an in-depth understanding of the business environment and an interest in going beyond the obvious, delving into the source, the definition, philosophy, and foundational roots of a data element in order to create information. Must work well within a distributed team environment.

• Directs, organizes, and leads BI work stream projects in the implementation and use of new BI software tools and systems. Provides subject matter expertise for key BI core functions.
• Participates in planning process including inception, technical design, development, testing and delivery of BI solutions.
• Develops work plans or reviews other work plan timelines and manages workflows to meet timeframes.
• Conducts analyses of functional processes and functional requirements and participates in the development of business cases in the support of process changes and/or IT projects. Evaluates internal and external customers' needs and abilities in order to provide appropriate solutions.
• Provides input to business requirements for the design of solutions.
• Explores the data and discovers patterns, meaningful relationships, anomalies and trends.
• Designs enterprise-wide 'views' and custom reports. Develops best practices for report deployments.
• Leads or provides direction for the planning, designing, and execution of user testing efforts.

• Bachelor's degree in Computer Science, Information Systems, Business Management or specialized training/certification. Or equivalent work experience.
• Familiarity with the software development lifecycle (SDLC).
• Experience working directly with business users to gather requirements.
• Experience drafting functional and technical specifications and documentation.
• Familiarity with relational databases and SQL.
• Must have experience designing and building business intelligence objects, reports, and dashboards using an enterprise BI platform such as Cognos, Reporting Services, Tableau or Microstrategy.
• Experience with MicroStrategy web as well as desktop preferred.
• Experience with MicroStrategy Visual Insight and Server Administration preferred.
• 3+ years' of Business Analysis or related technical experience.
• Experience leading BI teams or initiatives preferred.
• In-depth knowledge of the call center industry and multiple business functional areas preferred.
• Experience with government sponsored health care programs and operations preferred.