Business Intelligence Analyst (6 Month Contract)

About the Role

Vidyard is looking for a Business Intelligence Analyst (6 month contract) to join our RevOps team to support us as we transition between BI tools (Looker; exploring Metabase). Reporting to the Sr. Director of Revops, you will work closely with our Platform Engineering and GTM teams to build relevant reporting in our new BI tool. Our intention is to: audit our existing GTM dashboards; rebuild existing business critical dashboards; design and build net new dashboards based on business priorities and go-to-market team needs.

This is a remote role open to candidates located in Canada.

About the Team

Our growing RevOps team consists of a diverse and passionate group of individuals across sales operations, marketing operations, systems and tools. Our mission is to enable predictable and scalable revenue growth for Vidyard. We do this by partnering closely with GTM teams across Sales, Marketing, Customer Success as well as Product, Finance and Data Engineering to develop the strategy, processes, and analytics that inform our go-to-market motion.

What You’ll Work On

• Collaborate with business stakeholders and analytics teams to understand their reporting needs and design effective BI Tool solutions

• Build, improve, and maintain BI Tool reports and dashboards in support of our go-to-market teams (primarily Sales and Marketing)

• Monitor and optimize the performance of BI Tool reports

• Troubleshoot and resolve any issues or errors related to BI Tool reports and data 

• Ensure data accuracy and consistency across all reports and dashboards

• Communicate findings and feedback effectively to technical and non-technical stakeholders

• Develop and lead training on BI tool best practices

• Document processes, best practices, and user guides

• Continuously enhance and automate BI reporting processes to efficiency and usability

What You’ll Bring to this Role and Your New Team:

• Must have 3+ years of experience implementing and managing BI platforms for business intelligence, data applications, and embedded analytics

• Experience with Looker

• Experience with Metabase is optional

• Must have strong expertise in SQL, preferably across multiple dialects

• Strong analytical skills

• Capable of solving complex problems and creating visualizations to speak to business operators to empower better decision-making 

• Ability to be collaborative and work across multiple teams

• Strong oral and written communication skills (English) to support documentation and requirements gathering with cross-functional stakeholders 

Our Tech Stack

• Currently using Looker (a cloud-based business intelligence (BI) platform that explores and analyzes data), but exploring moving to a new BI tool (potentially Metabase)

• We feed Product and CRM (Salesforce) data into our BI tool via our data warehouse using Redshift

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change together and deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay

• Comprehensive, flexible benefits on day one*

• Wellness allowance to spend on what's important to you 

• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life

• Access to Inkblot, a digital mental health platform

• Allowance to support your ongoing growth and development

• Paid volunteer hours

• Employee resource groups to empower and drive change at Vidyard and in our communities

• Home office stipend 

• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

*Benefits described are Canadian specific, if you’re located in another country our People team will speak with you about localized benefits for you.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at recruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.