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Vonage Communications APIs

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. Vonage API solutions empower organisations to build their custom omnichannel communications structure, allowing them to reach and engage customers on their preferred schedule and channel, including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters

In recent years Vonage has embarked on an ambitious and exciting growth strategy, leading to a significant transformation of the business. This Business Finance Accountant role sits within our API Business Finance function, working directly alongside and supporting our Senior Finance Manager in ensuring business leaders develop, agree and deliver on strategically aligned and financially disciplined plans.

Business Finance plays an important advisory role supporting decision making at a senior level, highlighting key financial issues and risks to be considered. This role supports the optimisation of operational expenses to help fund Vonage's ambitious growth targets, covering financial projections, budgeting, forecasting, reporting and ensuring the business meets its dynamic spend targets. You will leverage modern tools and technology, including AI-powered workflows and BI platforms, to enhance speed, accuracy and insight.

You will be most successful in this role if you take ownership and accountability, are proactive in solving problems, are self-sufficient, and take pride in adding value. The position is based in Poland and reports to the Senior Finance Manager within our API Business Finance function in London. The wider Business Finance team spans London (UK), New York (US) and Poland.

Your key responsibilities

OPEX Management and Projections

• Support the Senior Finance Manager with the end-to-end budgeting and forecasting process, preparing data, models and materials so she can engage effectively with business stakeholders and Corporate Finance

• Build and maintain detailed financial models in Excel to support scenario planning, forecasting and business case analysis

• Analyse headcount by department, preparing output and commentary for the Senior Finance Manager to review and share with budget holders

• Enhance month end results controls by performing administrative expense variance analysis

• Prepare the underlying data, analysis and working files that power financial models and management reporting

• Produce draft reports, slides and presentations summarising forecasts for the Senior Finance Manager to review ahead of senior management submissions

• Work with the BI team to drive automation of the forecasting process, leveraging tools such as Tableau, Power BI and AI-powered analytics

Business Performance Reporting

• Prepare timely and accurate data packs and analysis to enable the Senior Finance Manager to report on performance against the company's strategy and objectives

• Ensure all routine management information is produced accurately and on schedule, ready for the Senior Finance Manager to review and distribute

• Produce regular financial reporting to give an overview of OPEX and headcount — flagging trends, anomalies and key actions for the Finance Manager to act on

• Maintain and improve the underlying files, templates and data flows that the team relies on day-to-day

• Drive continuous improvement in reporting processes through automation and smart use of technology, including AI tools

What you'll bring

Required:

• Degree level education and professional accountancy qualification (ACA, ACCA, CIMA) — preferred

• Proven FP&A experience including budgeting, forecasting and variance analysis

• Strong financial modelling skills in Excel; ability to build and maintain complex models from scratch

• Hands-on experience with BI and data visualization tools — Tableau and/or Power BI essential

• Demonstrated ability and enthusiasm to work with AI tools and emerging technologies to improve Finance processes

• Great problem solving skills and ability to prioritize, multitask and communicate effectively

• Self-sufficient and proactive — comfortable operating independently, identifying issues and driving solutions without being prompted

• Strong commercial acumen and a real aptitude for working with numbers

• Excellent analytical skills, with ability to think independently and draw conclusions

• Experience using ERPs such as Oracle Fusion (preferred), or SAP

• Composure under pressure and experience of managing in challenging and pressured circumstances

• Sense of humour and a can do attitude

Experience we consider a plus:

• Experience in SaaS and/or Telco, or similar complex transactions businesses

• Experience using SQL (entry or intermediary level), or a willingness to develop those skills

• Familiarity with Oracle PBCS or similar planning tools

Our Finance Team

The position will based in Poland and report to and closely support the Senior Finance Manager within our API Business Finance function based in London. The wider Business Finance team spans London (UK), New York (US) and Poland.

We are a hard working team and take pride in challenging the status quo, leading business development and striving to make positive change. We are collaborative both within Finance as well as across the entire Vonage business. Beyond our daily work, we are a sociable team, regularly taking time out for team events and personal development.

What Is In It For You

• Unlimited Discretionary Time Off

• Private Medical Insurance with the option to add dependents at your own cost

• Multisport Gym Membership

• Educational Assistance Reimbursement Program

• Lunch and Learn Sessions

• Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development

• Three Paid Volunteer Days a Year

• Reimbursement for the costs of prescription glasses

• Maternity and Paternity Leave

#LI-WW1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

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Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.