Business Development Representative

The Role

Bitly is at a pivotal stage of growth as we advance our sales and product-led sales (PLS) motions. We are seeking an experienced Business Development Representative to join our dynamic Sales team. As a Business Development Representative, you’ll be part of one of the most important parts of the Sales process at Bitly: creating a vision of success and optimized outcomes for customers. As part of the job, you’ll leverage data and a consultative approach to proactively outbound prospect into key organizations, uncovering critical business needs, and presenting them with advanced Bitly solutions to generate pipeline for our Sales team. You’ll be speaking with executives from global Fortune 1000 companies and should be energized by initiating conversations with key decision-makers and power users, building knowledge-based product value from industry insights and usage trends, and cultivating pipeline for our team.

This role owns a process that is crucial to Bitly’s business, delivering a seamless bridge between our prospects, vast existing user base, and our Sales team. You’ll become an expert in all things Bitly, contributing to the growth and scale of our paid customer base globally.

If you’re highly inquisitive, detail oriented, data driven, and eager to learn, this is the right Sales role for you!

What You'll Do

• Generate new business by prospecting outbound leads through cold outreach

• Use outbound selling best practices to identify customer pain points while driving the value of our product

• Manage and qualify global leads (via phone, email, SMS, and other creative selling techniques) with the goal of pipeline generation

• Leverage data, playbooks, and tools such as LinkedIn Navigator to research and identify prospective accounts for outbound efforts

• Conduct consultative meetings, asking open-ended questions that uncover prospect’s pain points and business needs

• Effectively convey the value of Bitly through pitching with passion

• Successfully manage and overcome prospect objections, proposing relevant solutions that fulfill prospect’s needs

• Collaborate with the wider sales and customer success teams to convert your prospects into sales-accepted opportunities and future customers

• Generate a healthy pipeline and maintain all stages of the pre-sales lead pipeline in Salesforce and Salesloft

• Consistently achieve and exceed activity, pipeline generation, and opportunity conversion quotas

• Ensure an excellent customer journey for our prospective customers, from inquiry to meeting with an Account Executive

• Become a trusted resource, developing superior relationships with both prospects and internal stakeholders

Who You Are

• 2-3 years SaaS experience in a customer-facing role, ideally new client development, customer acquisition, or customer conversion

• Strong track record of quota attainment and outstanding performance in a customer focused environment

• Highly self motivated and detail oriented individual with a positive attitude and strong passion to work in customer facing role

• Experience in a high energy, Sales environment that required phone/email/SMS outreach and analyzed performance by measured results. Bonus if experience in a product-led sales motion

• Excellent listening and communication skills - both verbal and written

• Familiarity with Salesforce or comparable customer relationship management tools

• Bonus: Experience with Salesloft, Salesforce, and/or Calendly

US Employee Benefits

Your benefits start on Day 1!

Health & Wellbeing 

• Inclusive health, dental, and vision plans built to support diverse lifestyles

• Employer contribution to HSA plans 

• Generous paid parental leave

• Enhanced support for reproductive health, family planning, and new parents

• Robust mental health support and Employee Assistance Program (EAP) with confidential counseling services

• Comprehensive well-being benefits including reimbursement program

• Flexible PTO policy and company breaks - At Bitly, we believe rest and relaxation are essential for rejuvenating the creative spirit that sets us apart

Inclusion & Belonging

• Impactful connections and community building through our Employee Resource Groups

• Global DEI programming

• Company-sponsored events to connect Bitizens together

Financial 

• 401k with up to 4% employer match, access to financial professionals to offer our employees the opportunity to plan for a strong financial future well beyond their working years

• Company Stock Options

• Life, Short-term Disability and Long-term Disability options

• Flexible workspace support provided, including home office, cell phone and WiFi service reimbursement

• Coworking reimbursement for eligible employees

• Voluntary Benefits: Pet Insurance, LegalShield, IDShield, Hospitalization, and Accident coverages

• Reimbursement for professional development

Eligibility & Closing

US applicants must be currently authorized to work in the United States on a full-time basis.

*** Must live in or be willing to relocate to one of the following states to be eligible for hire: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, New York, New Jersey,  North Carolina, Pennsylvania, Texas, Vermont, Virginia, Washington ***

If you are based in California, we encourage you to read this important information for California residents linked here. (https://bitly.is/CPRACandidates)

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