Develop, research, test, and implement business process improvements, procedures, and system changes.

Evaluate business process changes to identify and document business impacts and benefits

Act as subject matter expert to provide business requirements for process improvements and system enhancements

Conduct effective interviews/research to determine and document the stakeholders, business needs, and requirements

Create and analyze workflow diagrams

Review technical design deliverables to ensure business objectives are reached

Provide training including identification of needs, development of materials, communications of changes, manuals, etc.

Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management

Develop presentations of materials, models, findings, plans, and/or conclusions

Continually look for process improvement strategies

Job Specifications

Typically has the following skills or abilities:

Bachelor’s Degree in Business Administration or related field, or equivalent experience

2+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations

Experience with financial and risk analysis, making recommendations, and preparing business cases including cost-benefit analysis

2+ years of experience using project planning techniques and methodologies

2+ years business process analytics skills in Excel, flowcharting, activity diagrams, and workflow models

Understanding and ability to explain related IT systems and their impacts

Ability to multitask and work in a team environment

Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups

Regularly exercise discretion and independent judgment in the performance of job duties

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $58,656.00 - $92,328.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. 

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. 

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.