We`re looking for a Business Analyst who will join our Customer Success team and work for Global markets. 

Working on our team as a Business Analyst position involves:

• gathering requirements from multiple stakeholders, finding out clients' business needs;

• producing business requirement artifacts including concept, technical design, use cases, testing protocols, and others; 

• system customizing with the help of low-code instruments;

• holding training sessions for clients.

Candidate Expectations:

• fluency in English, ability to communicate complex ideas effectively — both verbally and in writing;

• 3+ years of experience in IT projects implementation;

• deep understanding of industry models;

• knowledge of data exchange technologies and BPMN;

• understanding IT solutions architecture;

• experience with CRM software.

What you should expect from us:

• the award-winning product (a Leader in Gartner Quadrants) to be proud of;

• a remote-first hybrid model: you can work from anywhere in Poland, while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;

• culture of genuine care, ownership, dedication, and high standards (learn more here);

• a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;

• caring for your health: Creatio offers several options for medical insurance together with our medical partner;

• Creatio offers all team members competitive pay;

• paid leave options for life-qualifying events, sicknesses, etc.;

• nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.