Benefits Specialist - Product Strategy & Renewals

About the Role

The Benefits Specialist is responsible for supporting the strategic lifecycle of our Global benefits offerings. The role focuses on driving the end-to-end benefits renewal process, strategic planning, implementation, and vendor management. The Specialist will apply a foundational understanding of the global benefits landscape, strong analytical skills, and a collaborative approach to optimize our offerings for both internal employees and customers.

This role will have global exposure but we require someone who has broad experience supporting benefits in the US.

What you will do:

Product & Strategy

• Benefits Product Support: Assist in the packaging and analysis of all benefit offerings, ensuring alignment with defined product strategies.

• Market Analysis Support: Conduct research and analysis on the competitive landscape and emerging market trends to support strategic renewals and the productization of benefit packages.

• Strategic Collaboration: Support cross-functional product, marketing, and sales teams to educate key stakeholders and drive adoption.

• Revenue Support: Partner with internal teams to ensure maximum utilization and value is delivered from our benefits offerings.

Vendor Management

• Relationship Support: Maintain day-to-day contact with brokers and benefit vendors, tracking performance against service level agreements and assisting with issue resolution.

• Renewal Analysis: Execute detailed analysis of cost drivers, utilization data, and market conditions and engage in benefit renewal negotiations.

• Implementation Coordination: Support the evaluation, selection, and seamless implementation of new or adjusted benefit packages and tiers.

Enablement & Cross-Functional Partnership

• Training Content: Assist in developing analytical reports and data-backed content for Product and Product Marketing to enhance benefit messaging, drive adoption, and clearly articulate value.

• Sales Education: Prepare data and talking points to train Sales Enablement on the competitive advantages and financial aspects of our benefit products.

• Customer Insights: Provide essential analytical and background support to internal teams to address complex, strategic customer inquiries related to benefit costs and value.

What we are looking for:

• Experience:  3+ years of experience, primarily focused on the strategic design, renewal, and implementation of employee benefit programs. Experience in benefits administration is beneficial.

• Strategic Mindset: Ability to apply a strategic lens to day-to-day work and contribute to the long-term vision and roadmap for the benefits portfolio.

• Benefits Expertise: Solid working knowledge of the global benefits industry, including mandatory and supplemental benefits, and regulatory compliance.

• Communication: Exceptional written and verbal communication skills, with the ability to articulate complex analysis clearly and concisely to various stakeholders.

• Collaboration: A highly collaborative style, capable of successfully working across finance, product, marketing, and sales teams.

We will consider for employment all qualified applicants who meet the inherent requirements for the position. Please note that background checks are required, and this may include criminal record checks.

The annual gross base salary range for this position is $64,800 - $81,000 plus variable compensation.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.