The Benefits Specialist will support the administration and operation of employee benefits 

programs for the Americas region. This role involves managing day-to-day benefits activities, 

ensuring compliance with regulations, and providing exceptional service to employees. The 

specialist will work closely with the Americas Benefits Leader to implement and maintain 

benefits programs that meet the needs of our employees and align with the company's strategic 

goals.

Essential Duties and Responsibilities

• Manage the enrollment, renewal, and administration of employee benefits programs 

including health insurance, retirement plans, wellness programs, and other benefits.

• Process and reconcile benefits invoices, ensuring accuracy and timely payments.

• Handle employee inquiries related to benefits, providing clear and concise information.

• Maintain benefits records and ensure data integrity in HR systems.

• Support the annual benefits open enrollment process, including communications, 

systems updates, and employee assistance.

• Provide guidance of Cision’s benefit programs and assists with the resolution of benefits 

questions and issues for employees.

• Communicates with employees regarding their needs for leave and also ensuring that 

employees are aware of their responsibilities and of any documentation and notice 

required to qualify for and to take leave.

• Maintains reasonable communication with employees on leave to facilitate smooth and 

timely return to work; relays communication between employees and their managers 

during leave within reason.

• Maintains complete and accurate records of leave and accommodation requests in 

accordance with specified legal requirements and documentation of best practices.

• Manages and reconciles leave payments in collaboration with payroll.

• Ensure compliance with federal, state, and local regulations related to benefits 

programs.

• Assist in preparing and filing required regulatory reports and documentation.

• Stay updated on benefits legislation and regulations, and recommend necessary 

adjustments to benefits programs.

• Analyze benefits data to identify trends, issues, and opportunities for improvement.

• Collaborate with the Benefits Leader to develop metrics and KPIs for benefits programs.

• Liaise with benefits vendors and brokers to resolve issues and ensure high-quality 

service.

• Assist in the evaluation and selection of benefits providers.

Minimum Required Qualifications

• Bachelor’s degree in Business, Human Resources or a related field. 

• 3+ years of relevant experience. 

• Proficiency in Microsoft Office. 

• Act as a team member with strong customer service orientation, excellent attention to 

detail and follow through. 

• Possess interpersonal and written/verbal communication skills with the ability to 

interact with all levels within the organization. 

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