Established in 1996 and rebranded to Scout in 2024, we built our foundation on planning meetings for numerous organizations within the life sciences sector (Scout Meetings).  In response to emerging industry needs, we expanded our services to include Scout Clinical, one of the top providers of clinical trial patient reimbursements and travel. Scout is recognized as a leader in our field for innovation in service, attention to detail, our stellar team members, and making the complex easier.  If this interests you, we’d love to have you join our rapidly growing team! 

Position Summary: 

The Associate Project Manager will perform a wide variety of activities to support the start-up, management, and completion of patient services for clinical research studies. They will report directly to the Lead, Project Management, and will manage sponsors and vendors, and deliver project activities on time.

Responsibilities of this position include, but are not limited to:

• Study management activities and study start-up

  • Maintain activities spreadsheet for studies

  • Regular communication with global study stakeholders, including CRO and Sponsor

  • Schedule and conduct study onboarding and follow-up phone calls

  • Act as the main point of contact to Sponsor and CRO clients for Scout Clinical services for assigned studies

  • Oversee the regulatory onboarding process of studies in collaboration with the Scout Clinical Compliance Team

  • Manage preparation of study-specific patient and site-facing documentation throughout the life of the study

  • Oversee training of sites, patients, and study teams for assigned studies on utilization of the Scout Clinical portal in collaboration with the Clinical Trial Assistants and Patient Liaisons

  • Oversee and manage Scout Clinical portal configuration for assigned studies

  • Work with the Patient Liaison team to support travel and reimbursement activities associated with assigned studies

  • Liaise with Finance and Quality Management on statements, reports, and invoices for assigned studies

  • Collaborate with Clinical Trial Assistant supporting the study including oversight of document preparation, maintenance of site master lists, and study reports.

• Contribute to organizational initiatives, supporting leadership with special projects and operational enhancements as needed

• Complete all required initial and ongoing training within a reasonable or provided timeframe. 

The ideal candidate will have the following experience, skills, and knowledge:

• Bachelor’s Degree or equivalent experience

• Experience in the clinical/healthcare or hospitality industries is a plus

• Completed 1+ year of continuous service as a Clinical Trial Assistant at Scout

• Ability to handle multiple projects with a variety of clients in various planning stages concurrently

• Ability to track and manage key dates/deadlines

• Strong computer skills (Excel, Word, Outlook)

• Eager to learn and develop, with a high level of coachability and growth mindset 

• Timely, professional, courteous, communication with clients, vendors, and colleagues

• Attention to detail

• Well organized with an ability to prioritize and multi-task

• Ability to work within and meet strict deadlines

• Thrive in fast-paced environments, maintaining performance under pressure 

• Self-motivated and results-driven, while following instructions to achieve optimal outcomes 

• Innovative problem solver, using critical thinking to address challenges proactively 

• Collaborative team player, fostering positive relationships with colleagues and clients

Visit our website at www.scoutclinical.com or follow us on LinkedIn for other employment opportunities

WE ARE AN EQUAL OPPORTUNITY EMPLOYER