Associate Program Manager
To see similar active jobs please follow this link: Remote Management jobs
Associate Program Manager, Scalable Engagements
HubSpot Academy is on a mission to be the place people go to learn how to start and grow a business. We offer a variety of educational and inspirational content — from blog posts to lessons and full certification courses — that provides valuable business training to people all over the world. This educational content generates new customers for the business and delights existing ones in service of achieving their business and career goals.
The next step in achieving our mission is to continue to expand the educational content and programming for our global learners, in partnership with the Scaled Customer Success team.
As part of the Academy Live team, you’ll be responsible for crafting programs that help learners grow better with HubSpot. To start, you’ll focus on scaling our Small Group Coaching program in collaboration with the Scaled Customer Success team. The ideal candidate is organized, communicative, and passionate about solving for the customer. We’re looking for someone who can manage full executional ownership, from ideation to reporting and optimization, while thinking outside-the-box to ensure we’re meeting the needs of HubSpot learners.
In this role, you’ll get to:
Scale Small Group Coaching to reach thousands of customers (quarterly)
Collaborate with the Scaled Customer Success team to develop and implement new experiences to increase usage amongst the install base
Track and analyze program data to continuously improve and iterate
Stay up-to-date on industry trends and best practices in implementation and onboarding functions
Partner with other Program Managers to identify content gaps and create experiences to hit the greater HubSpot team’s goals
Help coordinate education content, including slides, worksheets, etc.
Join an innovative team that’s passionate about bringing digital marketing to customer success
We’re looking for people who:
Have proven experience as a Program Manager, or similar role — with a track record of successfully planning and executing programs of varying sizes and complexity
Have a global mindset, accounting for diverse perspectives and goals
Are agile and experimental, bringing new ideas to the team and moving at a fast pace
Focus on innovation — with the ability to understand where cohort learning has been, where it is today, and where it’s going
Have strong verbal and written communication skills
Are detail-oriented, with a focus on quality and accuracy
Have the ability to be hands on, with comfort in driving both strategy and day-to-day execution
About the job
Associate Program Manager
To see similar active jobs please follow this link: Remote Management jobs
Associate Program Manager, Scalable Engagements
HubSpot Academy is on a mission to be the place people go to learn how to start and grow a business. We offer a variety of educational and inspirational content — from blog posts to lessons and full certification courses — that provides valuable business training to people all over the world. This educational content generates new customers for the business and delights existing ones in service of achieving their business and career goals.
The next step in achieving our mission is to continue to expand the educational content and programming for our global learners, in partnership with the Scaled Customer Success team.
As part of the Academy Live team, you’ll be responsible for crafting programs that help learners grow better with HubSpot. To start, you’ll focus on scaling our Small Group Coaching program in collaboration with the Scaled Customer Success team. The ideal candidate is organized, communicative, and passionate about solving for the customer. We’re looking for someone who can manage full executional ownership, from ideation to reporting and optimization, while thinking outside-the-box to ensure we’re meeting the needs of HubSpot learners.
In this role, you’ll get to:
Scale Small Group Coaching to reach thousands of customers (quarterly)
Collaborate with the Scaled Customer Success team to develop and implement new experiences to increase usage amongst the install base
Track and analyze program data to continuously improve and iterate
Stay up-to-date on industry trends and best practices in implementation and onboarding functions
Partner with other Program Managers to identify content gaps and create experiences to hit the greater HubSpot team’s goals
Help coordinate education content, including slides, worksheets, etc.
Join an innovative team that’s passionate about bringing digital marketing to customer success
We’re looking for people who:
Have proven experience as a Program Manager, or similar role — with a track record of successfully planning and executing programs of varying sizes and complexity
Have a global mindset, accounting for diverse perspectives and goals
Are agile and experimental, bringing new ideas to the team and moving at a fast pace
Focus on innovation — with the ability to understand where cohort learning has been, where it is today, and where it’s going
Have strong verbal and written communication skills
Are detail-oriented, with a focus on quality and accuracy
Have the ability to be hands on, with comfort in driving both strategy and day-to-day execution