ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services. NEIS, LLC a leader in the insurance audit and loss control prevention industry since 1945 is seeking a Team Lead in our Advanced Audit Division. Advanced Audit Team Leads will work closely with RVP and department staff to provide support of workflow for all AAD processes and requirements.   **This position is only open to internal employees of NEIS**  Job Responsibilities: 

• Must have knowledge of AAD policies, requirements, and customers

• Monitor progress notes to ensure updates are entered at required 14-day intervals; generate exception reports for RVP to address non-compliance

• Communicate effectively with staff on next steps as needed

• Provide technical assistance to staff and RVP as needed

• Track and obtain status updates

• Ensure carrier-specific scheduling procedures are followed on each case

• Maintain an active audit inventory

• Meet weekly productivity expectations

• Attend customer meetings as necessary

• Other duties as necessary

Job Requirements:

• Minimum of 5 years experience as a physical audit

• Minimum of 2 years experience as an Advanced Audit Auditor

• High School Diploma, general education degree or equivalent

• Working knowledge of Visual Audit and Nexus Audit Systems

• Proficient use computers, email, and software

• Ability to work independently to achieve company goals

• Advanced knowledge of AAD policies, requirements, and customers

• Strong problem-solving and troubleshooting abilities

• Effective written and verbal communication skills for coordinating with internal teams and external partners

• Excellent organizational skills with a high level of attention to detail

• Ability to manage multiple priorities and handle a high-volume workload in a fast-paced environment

Compensation and Benefits:

• Benefit package with health, dental, vision, 401k and more

• Generous paid time off policy and 7 paid holidays 

• Hourly rate is $26.44 - $31.25 per hour (DOE)

We look forward to you joining our team!  

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

ARMStrong Insurance Services Terms and Conditions: Terms and Conditions - ARMStrong Insurance Services

ARMStrong Insurance Services Privacy Policy: https://armstrong-is.com/privacy-policy/