Accounts Receivable Associate
To see similar active jobs please follow this link: Remote Finance jobs
An overview of this role
Join our team as an Accounts Receivable Analyst and play a pivotal role in ensuring the financial health of our organization. Your expertise will be instrumental in achieving key performance indicators, including maintaining a 75% current AR aging, a sub-65-day average Days Sales Outstanding (DSO), and an AR >91 days past due that is below 3% of total AR. In your daily tasks, you'll adeptly manage Zendesk tickets within your portfolio, diligently collect on your assigned accounts, and leverage Tesorio for task management and dunning notices. On a weekly basis, you'll oversee customer cash on account, review accounts on support hold, conduct portal customer reviews, and manage auto-pay account evaluations. As month-end approaches, you'll take charge of credit balance application review and maintenance. Additionally, you'll engage in quarterly bad debt review and analysis. If you're a meticulous and results-driven professional with a passion for accounts receivable management, this role offers an exciting opportunity to contribute directly to our financial success.
What you’ll do
Support posting of cash receipts and report preparation
Support weekly reconciliations of Professional Services Billing
Prepare weekly PO/Portal reconciliation reporting and submission of billing in 3rd party billing portals
Maintain weekly reconciliations for Alliance Partner disbursement files
Support AM/PM Zendesk ticket triage for Accounts Receivable Team
Support all W9 and remittance requests in Zendesk
Assist AR Team with low-moderate collections issues and escalations
Perform additional duties as assigned
What you’ll bring
1-2 years accounts receivable experience
1-2 years in SaaS/software preferred
Ability to work and achieve deadlines independently
Solid understanding of accounts receivable and financial concepts
Excellent verbal and written communication skills and ability to collaborate with cross-functional teams.
Ability to adapt to business technology and leverage available resources
Knowledge in Zuora Billing, Salesforce CRM, Google Suite (Gmail, Docs, Sheets, etc.) required
You share our values, and work in accordance with those values.
Able to work in a fast paced environment while meeting deadlines and objectives
Ability to use GitLab
About our team
Welcome to the Accounts Receivable (AR) Team, the powerhouse of Revenue Accounting! We're not just a team – we're a group of dedicated AR professionals on a mission to conquer outstanding balances and enhance cash flow with a touch of finesse. As a centralized force, we're laser-focused on collecting accounts receivable globally, ensuring our financial gears run like clockwork.
Our secret sauce? A blend of customer-centricity and unyielding results-driven determination. We're not just about numbers; we're about building lasting relationships through our meticulous attention to detail. We thrive on challenges, turning them into triumphs, one invoice at a time.
Joining our team means stepping into a dynamic, high-performing environment where your knack for detail and thirst for excellence will thrive. If you're ready to wield your financial prowess, make an impact, and be part of a team that's as professional as it is light-hearted, then look no further!
How GitLab will support you
All remote, asynchronous work environment
Home office support
Remote-Global
About the job
Accounts Receivable Associate
To see similar active jobs please follow this link: Remote Finance jobs
An overview of this role
Join our team as an Accounts Receivable Analyst and play a pivotal role in ensuring the financial health of our organization. Your expertise will be instrumental in achieving key performance indicators, including maintaining a 75% current AR aging, a sub-65-day average Days Sales Outstanding (DSO), and an AR >91 days past due that is below 3% of total AR. In your daily tasks, you'll adeptly manage Zendesk tickets within your portfolio, diligently collect on your assigned accounts, and leverage Tesorio for task management and dunning notices. On a weekly basis, you'll oversee customer cash on account, review accounts on support hold, conduct portal customer reviews, and manage auto-pay account evaluations. As month-end approaches, you'll take charge of credit balance application review and maintenance. Additionally, you'll engage in quarterly bad debt review and analysis. If you're a meticulous and results-driven professional with a passion for accounts receivable management, this role offers an exciting opportunity to contribute directly to our financial success.
What you’ll do
Support posting of cash receipts and report preparation
Support weekly reconciliations of Professional Services Billing
Prepare weekly PO/Portal reconciliation reporting and submission of billing in 3rd party billing portals
Maintain weekly reconciliations for Alliance Partner disbursement files
Support AM/PM Zendesk ticket triage for Accounts Receivable Team
Support all W9 and remittance requests in Zendesk
Assist AR Team with low-moderate collections issues and escalations
Perform additional duties as assigned
What you’ll bring
1-2 years accounts receivable experience
1-2 years in SaaS/software preferred
Ability to work and achieve deadlines independently
Solid understanding of accounts receivable and financial concepts
Excellent verbal and written communication skills and ability to collaborate with cross-functional teams.
Ability to adapt to business technology and leverage available resources
Knowledge in Zuora Billing, Salesforce CRM, Google Suite (Gmail, Docs, Sheets, etc.) required
You share our values, and work in accordance with those values.
Able to work in a fast paced environment while meeting deadlines and objectives
Ability to use GitLab
About our team
Welcome to the Accounts Receivable (AR) Team, the powerhouse of Revenue Accounting! We're not just a team – we're a group of dedicated AR professionals on a mission to conquer outstanding balances and enhance cash flow with a touch of finesse. As a centralized force, we're laser-focused on collecting accounts receivable globally, ensuring our financial gears run like clockwork.
Our secret sauce? A blend of customer-centricity and unyielding results-driven determination. We're not just about numbers; we're about building lasting relationships through our meticulous attention to detail. We thrive on challenges, turning them into triumphs, one invoice at a time.
Joining our team means stepping into a dynamic, high-performing environment where your knack for detail and thirst for excellence will thrive. If you're ready to wield your financial prowess, make an impact, and be part of a team that's as professional as it is light-hearted, then look no further!
How GitLab will support you
All remote, asynchronous work environment
Home office support
Remote-Global