About the role We're looking for a Account Manager to join the JustGiving team on a 12-month FTC who will work with a portfolio of leading UK charities. You’ll partner closely with large charities to help them retain and grow donations on the JustGiving platform, using insight‑led account management and consultative selling to unlock new opportunities. This is a high‑autonomy role within a supportive, experienced team at an exciting stage of product and platform growth.

What you’ll be doing

• Own and grow a portfolio of charity accounts, maximising retention and donation growth through account plans, pitches and new initiatives

• Partner with charities through regular reviews, using data and insight to shape strategies that increase engagement and fundraising impact

• Identify, qualify and close new opportunities, including wider platform adoption and digital services

• Build trusted relationships with senior stakeholders, positioning JustGiving as a long‑term strategic partner

• Collaborate across JustGiving to deliver value, promote new features and contribute to the wider fundraising conversation

What you’ll bring

• High level of expertise within Fundraising or Corporate Partnerships

• Experienced Account Management or New Business skills with revenue ownership

• Commercial and analytical mindset, confident using data to spot opportunities, risks and trends

• Strong relationship‑building and stakeholder management skills across varying levels of seniority

• Confident communicator, comfortable presenting and pitching virtually and in person

• Organised, self‑directed approach with a passion for purpose‑driven work and continuous improvement

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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.