Account Manager
To see similar active jobs please follow this link: Remote Management jobs
We are looking for an enterprise account manager in Europe to help expand relationships with our existing enterprise customers.
Day-to-day, you will work with marketing agencies and Fortune 1000 companies to onboard and consult on SEO best practices and and scale their use of the Ahrefs platform. This role is a hybrid sales & customer success role which will be incentivized by renewal & upsell opportunities. However, unlike other organizations, you won’t be bound to aggressive sales metrics as everyone’s bonus is also awarded against overall company performance.
What You'll Do
Build deep relationships with our enterprise customers to retain, grow and develop product evangelists
Create and implement strategic account plans that align with customer objectives and drive increased engagement and product utilization.
Consult organizations on SEO best practices to help them reach measurable results.
Devise and conduct onboarding training
Lead upsell and account renewal discussions
Monitor customer health and identify any potential risks
Act as a customer advocate to ensure feedback is heard and acted upon
Contribute to ideas that will improve department performance
The skills you need
Excellent written & spoken communication skills
Skills in creating educational content and conducting webinars or workshops for customers.
A creative problem solver who can take initiative and make decisions
Knowledge and hands-on experience with SEO and digital marketing trends.
3 - 5 years of customer success, sales, or account management
Experience at a marketing SaaS company or SEO/digital marketing agency.
What you get
A competitive compensation package
Flexible work hours and lots of autonomy
Plenty of potential to experiment, grow and build your authority in the space
Annual team retreat
About the job
Account Manager
To see similar active jobs please follow this link: Remote Management jobs
We are looking for an enterprise account manager in Europe to help expand relationships with our existing enterprise customers.
Day-to-day, you will work with marketing agencies and Fortune 1000 companies to onboard and consult on SEO best practices and and scale their use of the Ahrefs platform. This role is a hybrid sales & customer success role which will be incentivized by renewal & upsell opportunities. However, unlike other organizations, you won’t be bound to aggressive sales metrics as everyone’s bonus is also awarded against overall company performance.
What You'll Do
Build deep relationships with our enterprise customers to retain, grow and develop product evangelists
Create and implement strategic account plans that align with customer objectives and drive increased engagement and product utilization.
Consult organizations on SEO best practices to help them reach measurable results.
Devise and conduct onboarding training
Lead upsell and account renewal discussions
Monitor customer health and identify any potential risks
Act as a customer advocate to ensure feedback is heard and acted upon
Contribute to ideas that will improve department performance
The skills you need
Excellent written & spoken communication skills
Skills in creating educational content and conducting webinars or workshops for customers.
A creative problem solver who can take initiative and make decisions
Knowledge and hands-on experience with SEO and digital marketing trends.
3 - 5 years of customer success, sales, or account management
Experience at a marketing SaaS company or SEO/digital marketing agency.
What you get
A competitive compensation package
Flexible work hours and lots of autonomy
Plenty of potential to experiment, grow and build your authority in the space
Annual team retreat