VMware VDI Engineer

About Us: Innovating to solve real-world problems

Applied Insight enhances the ability of federal government customers to preserve national security, deliver justice and serve the public with advanced technologies and quality analysis. We work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with the latest end-to-end cloud infrastructure, big data and cyber capabilities. Our expertise in cross-domain and boundary solutions, network analytics, DevOps and low-to-high development is unique in our industry. We develop and deliver innovative products and applications that are deployed in highly sensitive customer environments and have broad applications for federal missions.

On joining the Applied Insight team, you’ll be working to solve real-world problems on missions that matter with people who share your passions and encourage your ambition. It’s vital to us that we hire committed people who are great at what they do. We return that commitment by empowering them with the autonomy, the support and the tools they need to fulfill their true potential.

A day in the life (just a few of the things you may do on any given day):

• Administer a VMware server and desktop management environment

• Provide Tier III support to other VMware administrators Responsible for preventive and corrective maintenance of the VMware server and desktop management environment

• Execute projects to upgrade and expand resources within the VMware environment

You will excel in this role if you are:

• Enjoy a fast-paced environment

• Have excellent customer service skills

• Able to work and interact with others in a structured / team environment

• Exhibit accuracy and attention to detail

• Possess organizational skills Independent problem solver with troubleshooting, decision making, and analytical skills

• Require limited supervision

• Flexible and adaptable in handling competing work demands

• Able to communicate to the nontechnical audience on technical issues

• Able to communicate on a technical level to a technical audience

What we are expecting from you (i.e. the qualifications you must have):

• VMware Horizon View administration/management VMware vRA (vRealize Automation) now formally called VMware Aria Automation VMware vROps (vRealize Operations) now formally called VMware Aria Operations VMware vCenter/vSphere administration/management

• Understanding of VMware ESXi, and VMware NSX-T or V networking Concepts with VDI profile services such as VMware DEM Concepts of backup technologies like Zerto, Netbacks, Avamar IDPA Concepts of Directory Services and multi-site/domain confirgurations Capacity tracking/planning and resource allocation Office 365 application comfort and knowledge

• Communication skills to customers/clients over all platforms (Phone, Email, IM chat) 11 years’ experience administering a server and/or virtual desktop environment

• Extensive VMware Virtualization Experience - install, configure, and manage VMware environment, including Virtual Datacenters, Host Clusters, High Availability (HA), Distributed Resource Scheduler (DRS), Storage DRS, and other functions managed by Center Knowledge and working experience of vRealize Operations (vROps) - use vROps for capacity planning and to troubleshoot performance issues.

• Experience troubleshooting virtual storage connectivity and performance issues

• MS in computer science, information technology, or equivalent discipline; orBS and additional years’ experience; or, relevant certifications and additional years' experience

• Must successfully pass a background check and any additional customer background investigation requirements prior to employment

What we are desiring from you (i.e. the nice-to-have qualifications):

• Network knowledge, skills and demonstrated experience in a complex network data center environment

• Experience troubleshooting virtual storage connectivity and performance issues

• Experience with replication technologies in a VMware environment - vSphere Replication, Site Recovery Manager Experience working with other Vmware management applications

• Update Manager, Lifecycle Manager, Log Insight, vRealize Network Insight PowerCLI/PowerShell script or equivalent demonstrated experience Minimally, VCA Data Center (and/or Cloud) certification

• Knowledge and working experience with Windows Server (Preferred 2016 or later versions) and Active Directory Demonstrated Linux System Administration skills VMware certifications such as VCP-DTM and VCP-CMA

What we will provide in return: Excellent compensation and amazing benefits

• Multiple health insurance options which include a PPO plan with ZERO deductibles and an HSA plan.

• 401k Immediate Vesting. Company matches 100% of the first 3% contributed and 50% of the next 2% contributed.

• Fully paid long-term disability, short-term disability, and life insurance.

• Flexible Spending Account options.

• Generous paid time off.

• Flexible work schedules with the ability to bank extra hours for additional time off.

• Government shutdown protection where employees don't have to use leave for up to 3 days out of the year for inclement weather or budget issues.

• Employee centric culture and a belief that we should empower those who are good at what they do and then give them the tools they need to achieve success and grow their career.

• A commitment to learning and growth and easy ways to achieve both including a training budget, education assistance, mentorship programs and collaborative learning sessions.

• A collaborative environment that fosters communication and an open-door policy.

Applied Insight provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to actual or perceived race, creed, color, religion, alienage or national origin, ancestry, age, disability or handicap, sex, veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable federal, state or local laws.

COVID Policy: Prospective and successful candidates will be required to adhere with Applied Insight’s COVID-19 policy.