Vice President of Operations Excellence

Are you looking for an exciting and fulfilling new position? Join our dynamic team at WEP Clinical, where your contributions will play a key role in driving impactful solutions and improving outcomes for clients and patients. We encourage innovation and collaboration, challenging our team to bring forward ideas that make a real difference. Be part of a mission-driven organization dedicated to advancing clinical research and transforming lives.

Role Objectives: 

The WEP Clinical Vice President of Operations Excellence is a senior leader responsible for driving the execution of the company’s operational strategy in alignment with broader business goals. Working closely with the COO and executive team, this role sets strategic objectives, streamlines processes, and optimizes systems to improve efficiency and support scalable growth. Key responsibilities include leading process improvement initiatives, overseeing system selection and integration, and developing KPIs to track performance. The VP will also support change management efforts and promote a culture of continuous improvement across the organization.

The Ideal Candidate:

• Strong communication

• Collaborative

• Influential

• Skilled at stakeholder alignment

What You'll Do:

• Collaborate with the COO to define and communicate strategic goals that align operational objectives with company growth and performance targets

• Drive continuous improvement by identifying workflow inefficiencies and implementing process optimizations to boost productivity

• Streamline systems and processes to ensure scalability, effectiveness, and alignment with business priorities

• Oversee the evaluation, selection, and implementation of technology solutions to enhance operational capabilities and efficiency

• Develop and monitor KPIs and benchmarks to measure performance against industry standards and drive competitive excellence

• Design and implement training programs to foster a culture of continuous learning and embed best practices

• Partner cross-functionally with project management, clinical operations, and other teams to ensure alignment and collective success

• Lead change management efforts by communicating objectives clearly, delivering training, and ensuring adoption of new processes and tools

• Support operational teams with guidance and resources, helping them overcome challenges and achieve goals

• Champion a culture of operational excellence and accountability across the organization

• Drive data-informed decision-making by leveraging analytics to identify opportunities and track progress

• Ensure compliance with regulatory and quality standards in all operational initiatives

What You'll Need:

• Extensive experience in process improvement, systems optimization, and operations management, ideally within clinical research, pharmaceutical, or biotech industries

• Strong analytical abilities to interpret data and derive actionable insights that drive operational success

• Proven experience in system selection, implementation, and KPI management

• Demonstrated ability to set and achieve strategic operational goals

• Strong project management skills, capable of balancing multiple priorities in a dynamic, fast-paced environment

• Experience in training teams and promoting adherence to operational best practices

• Background in change management with a focus on achieving buy-in and driving adoption of new initiatives

What We Offer:

Medical, dental, and vision insurance, FSA, HSA

Voluntary short-term and long-term disability insurance

Voluntary life insurance

401K safe harbor plan and company match

Paid vacation, holiday, and sick time

Paid maternity & paternity leave

What Sets Us Apart:

WEP Clinical partners with sponsors to help patients and physicians gain early access to medicines when no other treatment options are available. WEP Clinical has over 15 years of experience distributing products to over 120 countries worldwide to treat unmet patient needs.

We're Committed to Our Team:

WEP has many initiatives to encourage wellness, growth and development, and team relationships. Check out our LinkedIn Life Page to learn more about our team events, and all that we do to support our employees.

We're Committed to DEI:

At WEP Clinical, acceptance, recognition, and engagement are the core of our DEI values. We are committed to giving employees opportunities for personal and professional success and growth, embracing everyone's unique identities.

Our services include:

Access Programs

Clinical Trial Services

Patient Site Solutions

Clinical Trial Supply

Market Access and Commercialization

WEP Clinical is a smoke-free, drug-free, and alcohol-free work environment.

WEP Clinical is an equal-opportunity employer. WEP Clinical does not unlawfully discriminate against employees or applicants for employment based on an individual’s race, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, genetic information, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. WEP Clinical will make reasonable accommodation for qualified individuals with known disabilities, in accordance with applicable law.