UX Operations Program Manager
UX Operations Program Manager
đź“Ť Remote | đź’Ľ Design Team | đź•’ Full-Time |
Ready to shape how Pax8 delivers exceptional user experiences? We’re looking for a strategic and highly organized UX Operations Program Manager to join our Design team and drive operational excellence across UX Research, Design, and Content. If you thrive in ambiguity, love optimizing processes, and enjoy empowering creative teams to do their best work—this role is for you.
Why this role matters
Your work will directly impact how our UX teams collaborate, scale, and deliver meaningful experiences to our customers. From managing research panels and streamlining design workflows to aligning cross-functional efforts, you’ll be the operational heartbeat of our UX practice.
What you’ll do
Lead UX Program Strategy: Develop and implement operational strategies that support research, design, and content initiatives.
Optimize Processes: Identify opportunities for improvement, streamline workflows, and use data to drive decisions.
Manage Resources: Oversee tools, platforms, budgets, and vendor relationships. Support participant recruitment and research report distribution.
Foster Collaboration: Partner with Product, Engineering, and Marketing to align UX efforts with company goals.
Standardize Practices: Create documentation, guidelines, and governance models to ensure consistency and quality.
Measure Impact: Define and track KPIs to evaluate UX operations and report insights to leadership.
Support Growth: Facilitate onboarding, skill development, and knowledge sharing across UX teams.
What you bring
5+ years in UX Operations, Program Management, or similar roles.
Deep understanding of UX Research, Design, and Content.
Experience with agile methodologies and tools like Jira.
Proficiency in Figma, Miro, User Interviews, and Microsoft 365.
Strong analytical, organizational, and communication skills.
Budget management experience and comfort navigating ambiguity.
Bachelor’s degree in a related field or equivalent experience.
What sets you apart
You’re a self-starter who’s curious and eager to learn.
You’re organized and thrive in dynamic environments.
You’re passionate about user-centered design and operational excellence..
What to expect
A hands-off manager who trusts you to own your work.
A team of 26 passionate professionals ready to collaborate.
A fast-paced, hands-on onboarding experience.
Opportunities to grow into leadership or pivot into other areas of the team.
Compensation:
Qualified candidates can expect a compensation range of $101,087 to $144,411 or more depending on experience.
Expected Closing Date: 11/03/2025
About the job
Apply for this position
UX Operations Program Manager
UX Operations Program Manager
đź“Ť Remote | đź’Ľ Design Team | đź•’ Full-Time |
Ready to shape how Pax8 delivers exceptional user experiences? We’re looking for a strategic and highly organized UX Operations Program Manager to join our Design team and drive operational excellence across UX Research, Design, and Content. If you thrive in ambiguity, love optimizing processes, and enjoy empowering creative teams to do their best work—this role is for you.
Why this role matters
Your work will directly impact how our UX teams collaborate, scale, and deliver meaningful experiences to our customers. From managing research panels and streamlining design workflows to aligning cross-functional efforts, you’ll be the operational heartbeat of our UX practice.
What you’ll do
Lead UX Program Strategy: Develop and implement operational strategies that support research, design, and content initiatives.
Optimize Processes: Identify opportunities for improvement, streamline workflows, and use data to drive decisions.
Manage Resources: Oversee tools, platforms, budgets, and vendor relationships. Support participant recruitment and research report distribution.
Foster Collaboration: Partner with Product, Engineering, and Marketing to align UX efforts with company goals.
Standardize Practices: Create documentation, guidelines, and governance models to ensure consistency and quality.
Measure Impact: Define and track KPIs to evaluate UX operations and report insights to leadership.
Support Growth: Facilitate onboarding, skill development, and knowledge sharing across UX teams.
What you bring
5+ years in UX Operations, Program Management, or similar roles.
Deep understanding of UX Research, Design, and Content.
Experience with agile methodologies and tools like Jira.
Proficiency in Figma, Miro, User Interviews, and Microsoft 365.
Strong analytical, organizational, and communication skills.
Budget management experience and comfort navigating ambiguity.
Bachelor’s degree in a related field or equivalent experience.
What sets you apart
You’re a self-starter who’s curious and eager to learn.
You’re organized and thrive in dynamic environments.
You’re passionate about user-centered design and operational excellence..
What to expect
A hands-off manager who trusts you to own your work.
A team of 26 passionate professionals ready to collaborate.
A fast-paced, hands-on onboarding experience.
Opportunities to grow into leadership or pivot into other areas of the team.
Compensation:
Qualified candidates can expect a compensation range of $101,087 to $144,411 or more depending on experience.
Expected Closing Date: 11/03/2025