Strategy & Operations Manager, GCO Systems + Tools

As a Strategy & Operations Manager, GCO Systems + Tools, you will play a crucial role in empowering GCO to efficiently scale their operations through strategic systems. Your responsibilities will include scoping, designing, and driving the adoption of system projects and enhancements to streamline internal operations for sellers. Additionally, you will collaborate closely with cross-functional partners to implement system and process improvements geared towards driving revenue growth.

What you’ll do:

• Gather requirements, design solutions, conduct testing, and oversee the rollout of global system projects in Salesforce and other core systems (e.g. Highspot, Gong, Outreach) 

• Lead cross-functional global system projects aimed at enhancing seller workflows and improving operational efficiency

• Scale operations and drive effectiveness by aligning and fostering adoption of system improvements within sales teams

• Identify operational pain points, utilize data analysis to prioritize and recommend solutions for system enhancements

• Manage projects with the support of the IT team for implementation, testing, and deployments

What we’re looking for:

• 5+ years of relevant experience in improving organizational execution through systems enhancements, analytical analysis, and strategic planning

• Proficiency in understanding operational needs and leveraging data to identify trends and develop effective solutions

• Minimum of 3 years of hands-on experience with the Salesforce or other CRM application (e.g. Hubspot)

• Strong ability to collaborate effectively across functions and departments, synthesizing diverse viewpoints and influencing leaders and peers to drive cohesive action plans

• Demonstrated success in thriving within a fast-paced, dynamic environment and exhibiting genuine teamwork skills

• Proven capability to navigate ambiguous and subjective situations by balancing strategic vision and operational efficiency to ensure customer-centric outcomes

• Adept at thinking both innovatively and critically, open to challenging the status quo and thinking outside of the box

• Demonstrated passion for Pinterest's mission, a commitment to supporting businesses, and a drive for enhancing the overall product experience

• Ability to query for data in SQL independently. 

• Salesforce Administrator Certification preferred; Bonus: Salesforce Developer Certification and Salesforce Advanced Administrator Certification

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement: 

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.

• This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.

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