Strategic Program Manager
We are looking for a Strategic Program Manager to serve as a key member of the Product Support leadership team. As the strategic right hand to our VP and leadership team, you will shape and accelerate the initiatives that define the next chapter of our organization. In this role, you will orchestrate the annual planning process while driving organizational and cross-functional alignment. You will partner closely with the leadership team on long-term strategy and build the planning and prioritization infrastructure that enables the team to move with velocity and clarity. You will lead research and analysis to shape and validate key strategic initiatives—bringing structure to ambiguity, developing business cases, and crafting clear communication plans. This role is ideal for someone with steadfast curiosity, strong analytical instincts, and a desire to have an outsized impact on strategic direction and operational excellence.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Evaluate and shape business-critical ideas by conducting research, analyzing options, and developing business cases that inform go/no-go decisions
Develop and lead the annual planning program, including a prioritization framework that creates clarity and predictability for the organization
Craft executive-level narratives for strategic projects and annual planning that synthesize insights, frame decisions, and build alignment across leadership
Drive cross-functional alignment on yearly goals through well-structured review sessions, ensuring teams have clarity on shared outcomes, scope, dependencies, and success metrics
Work closely with the Operations and Strategy teams on the final planning package—assessing risks, scenario planning, and resourcing needs, and preparing the change management approach required for successful rollout
Orchestrate objectives and key results – working with the VP and leadership team to translate strategic priorities into clear, coordinated milestones and goals across Product Support
Lead the creation of All Hands structure and content with a focus on bringing visibility to key priorities across the organization
Collaborate with the VP and leadership team on budget and headcount to ensure we’re effectively resourced
We'd love to hear from you if you have:
6+ years of experience in strategic program management, business operations, or similar roles with experience in SaaS and scaled customer-facing environments
Comfort navigating ambiguity and operating autonomously at a leadership level
A systems mindset with demonstrated experience developing strategy, building business cases, and influencing cross-functional and senior leaders
Strong analytical and quantitative skills; able to structure ambiguous problems, use data to guide decision making, and generate actionable insights
Demonstrated curiosity with a bias toward building inspection mechanisms that drive learning, accountability, and decision quality
Exceptional communication skills—written, verbal, and visual—with fluency in executive storytelling and change management
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.
Annual Base Salary Range (SF/NY Hub):
$122,000—$260,000 USD
About the job
Apply for this position
Strategic Program Manager
We are looking for a Strategic Program Manager to serve as a key member of the Product Support leadership team. As the strategic right hand to our VP and leadership team, you will shape and accelerate the initiatives that define the next chapter of our organization. In this role, you will orchestrate the annual planning process while driving organizational and cross-functional alignment. You will partner closely with the leadership team on long-term strategy and build the planning and prioritization infrastructure that enables the team to move with velocity and clarity. You will lead research and analysis to shape and validate key strategic initiatives—bringing structure to ambiguity, developing business cases, and crafting clear communication plans. This role is ideal for someone with steadfast curiosity, strong analytical instincts, and a desire to have an outsized impact on strategic direction and operational excellence.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Evaluate and shape business-critical ideas by conducting research, analyzing options, and developing business cases that inform go/no-go decisions
Develop and lead the annual planning program, including a prioritization framework that creates clarity and predictability for the organization
Craft executive-level narratives for strategic projects and annual planning that synthesize insights, frame decisions, and build alignment across leadership
Drive cross-functional alignment on yearly goals through well-structured review sessions, ensuring teams have clarity on shared outcomes, scope, dependencies, and success metrics
Work closely with the Operations and Strategy teams on the final planning package—assessing risks, scenario planning, and resourcing needs, and preparing the change management approach required for successful rollout
Orchestrate objectives and key results – working with the VP and leadership team to translate strategic priorities into clear, coordinated milestones and goals across Product Support
Lead the creation of All Hands structure and content with a focus on bringing visibility to key priorities across the organization
Collaborate with the VP and leadership team on budget and headcount to ensure we’re effectively resourced
We'd love to hear from you if you have:
6+ years of experience in strategic program management, business operations, or similar roles with experience in SaaS and scaled customer-facing environments
Comfort navigating ambiguity and operating autonomously at a leadership level
A systems mindset with demonstrated experience developing strategy, building business cases, and influencing cross-functional and senior leaders
Strong analytical and quantitative skills; able to structure ambiguous problems, use data to guide decision making, and generate actionable insights
Demonstrated curiosity with a bias toward building inspection mechanisms that drive learning, accountability, and decision quality
Exceptional communication skills—written, verbal, and visual—with fluency in executive storytelling and change management
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.
Annual Base Salary Range (SF/NY Hub):
$122,000—$260,000 USD