Solutions Engineer

*This is a remote position that must be based in the Eastern time zone*

We are looking for a Solutions Engineer to join our pre-sales team at Tines and win new customers. You will partner closely with Commercial Account Executives to evangelize Tines' SaaS solutions and educate customers on the business value that they gain with no-code automation. You will use your product and technical knowledge to demonstrate how Tines can work with existing technology stacks to perform simple or complex automation without the need for coding or lengthy integration work.

The ideal candidate will be someone who understands customer business pains and can show how Tines can be deployed quickly to add value and solve problems.

What you will be doing:

• Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT operations challenges that our customers face

• Create and deliver compelling presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions

• Build and demo Tines Stories with customers to show value and win sales

• Manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations

• Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges

• Support enablement of Tines’ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements

• Be a key source of market feedback into the product organization

• Contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more

• Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE team

What you bring with you:

• 3+ years of experience in a solutions / sales engineering position

• Strong technical background and experience working with APIs, and a curiosity to learn new cloud technologies

• Strong skills and experience with uncovering customer needs

• Experience with delivering compelling demos to customers and winning technical evaluations

• Experience communicating with business and technical audiences

• A love for learning, open to giving and receiving feedback and passionate about making clients successful

• Project management skills and ability to deliver customer solutions

• Analytical skills and the ability to craft actionable insights from complex data

Target Annual Compensation (salary + commission): $150k to $200k OTE

For U.S. roles: Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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