Solutions Architect (MS)(Tableau)

Join phData’s Elastic Platform Operations (EPO) team as a Solutions Architect, providing industry-leading managed services for cloud-native data platforms like Snowflake, AWS, and Azure. 

About You:

We are seeking qualified Solutions Architect, with Tableau Server Administration experience to help deliver our Elastic Operations service from our Managed Services team as we continue our rapid growth. This expansion comes at the right time with increasing customer demand for data and platform solutions.

In addition to the phenomenal growth and learning opportunities, we offer a competitive compensation plan, including base salary, training, and certifications.

As a Solutions Architect on our Managed Services Team, you will be responsible for technical delivery for technology projects related to Tableau administration and services hosted in the cloud.

Key Responsibilities:

• Administer and manage Tableau Server and Tableau Cloud (Tableau Online), including security, governance, user access, schedules, and data refreshes.

• Troubleshoot and resolve refresh failures, broken datasets, access requests, and slow performance across Tableau reports/dashboards; implement durable fixes and prevention.

• Design, architect, and implement large‑scale data platform solutions on Snowflake, AWS, and Azure, including data lakes, data warehouses, and integrations.

• Create and publish Tableau reports, dashboards, and workbooks; diagnose and fix visual and data issues; recommend optimizations for datasets, extracts, and visuals.

• Provide configuration, infrastructure, and performance tuning recommendations for Tableau Server (scalability, HA, caching, extracts vs live, backgrounder optimization).

• Lead platform modernization and data migrations to cloud platforms (e.g., Snowflake, Redshift), ensuring robust integration with upstream and downstream systems.

• Identify and implement automation to improve platform reliability and productivity (provisioning, deployments, permissions, monitoring, cost controls).

• Establish platform security and Data Governance best practices (RBAC, SSO/SAML, encryption, auditing, compliance controls) across Tableau and cloud data platforms.

• Engineer resilient processes to adapt to changes in upstream sources; plan and communicate breaking changes to minimize downstream impact and ensure scalability.

• Deliver project‑based consulting to deploy, manage, govern, and optimize Tableau and cloud data platforms; act as a trusted advisor to meet business goals.

• Run client communications: weekly status reports, proactive working sessions, feedback loops, and expectation management.

• Manage operations: report subscriptions, alerts, and embedding Tableau dashboards into other applications.

• Respond to pager incidents, perform deep problem analysis across customer workflows, and resolve complex production issues.

• Document best practices for Tableau administration and cloud data platforms; build onboarding and end‑user training materials.

• Partner with sales, engineering, and support for seamless delivery; mentor junior engineers and promote a learning culture.

Required Skills & Experience:

• 10+ years architecting, designing, implementing, and operating cloud‑native data platforms and solutions (Solutions Architecture).

• 5+ years administering, configuring, and developing on Tableau Server and/or Tableau Cloud.

• Exceptional client‑facing communication and project management; able to present to executives and produce clear solution documentation.

• Cloud expertise across AWS and Azure services relevant to data platforms (e.g., S3, ADLS, Kinesis, Data Factory), and strong hands‑on with Snowflake.

• Enterprise data platform operations: performance tuning, capacity planning, cost optimization, observability, and incident response.

• Ability to provide configuration, infrastructure, and performance tuning guidance for Tableau Server (including backgrounders, VizQL, caching, extracts, and scaling).

• Administrative automation using PowerShell, Bash, command‑line tooling, or the Tableau REST API; familiarity with TSC/TSM automation.

• Expertise with Tableau Server maintenance and upgrades via Tableau Services Manager (TSM).

• Strong SQL mastery (advanced Microsoft SQL—writing, debugging, and optimizing).

• DevOps/IaC proficiency: Terraform or CloudFormation; CI/CD with Bitbucket or GitHub; versioning, testing, promotion workflows.

• Data integration experience with tools such as AWS DMS, Azure Data Factory, Matillion, Fivetran, or Spark.

• Strong problem solving with demonstrated curiosity and continuous learning mindset.

Nice‑to‑Have Tooling & Patterns (Consolidated):

• Orchestration and ELT frameworks (e.g., dbt, Spark), streaming/messaging (e.g., Kafka), cost/usage monitoring, secrets management, policy‑as‑code.

• Observability for both Tableau and data platforms (logs, traces, metrics, query profiling, workload management).

Preferred Qualifications:

• Certifications: Tableau Server Certified Associate or Tableau Certified Architect; Snowflake SnowPro Core.

• Experience with enterprise data governance and compliance frameworks for Tableau and cloud data platforms.

• Experience deploying Tableau Server on both Windows and Linux.

• Automation pipelines for Tableau and platform operations (preferred Python).

• CI/CD database deployment tooling (e.g., Flyway, Liquibase).

• Exposure to broader analytics tools such as Alteryx and KNIME.

Education:

• A Bachelor’s degree in Computer Science, Engineering, or a related field is highly preferred

• Advanced degrees or equivalent certifications are preferred.

Why phData? We offer:

• Remote-First Work Environment 

• Casual, award-winning small-business work environment

• Collaborative culture that prizes autonomy, creativity, and transparency

• Competitive comp, excellent benefits, 4 weeks PTO plan plus 10 Holidays (and other cool perks)

• Accelerated learning and professional development through advanced training and certifications