Software Engineer (L2)
See Yourself at Twilio Join the team as our next Backend Software Engineer (L2) on Twilio’s Segment engineering teams.
About the Job As a Backend Engineer on the Twilio Segment team, you’ll help build and optimize backend systems that support the leading Customer Data Platform (CDP) in a competitive and evolving market. Our products process billions of data points per hour, enabling customers to orchestrate and activate their data efficiently and flexibly.
Segment provides a best-in-class data infrastructure and orchestration platform that supports a variety of customer use cases, from identity resolution to real-time audience segmentation. As an engineer on this team, you will focus on implementing and maintaining backend services that power data pipelines, APIs, and event-driven architectures.
If you enjoy working on scalable systems, are eager to learn, and are passionate about backend development, this role is for you.
Responsibilities In this role, you’ll:
Develop, maintain, and optimize backend services that support Twilio Segment’s data platform.
Implement and enhance APIs and data pipelines to support customer data orchestration.
Work closely with senior engineers to improve the reliability, scalability, and efficiency of backend services.
Debug and troubleshoot issues in distributed systems.
Follow best practices in software engineering, including code reviews, testing, and continuous integration.
Collaborate with cross-functional teams, including product, design, and infrastructure, to deliver customer-focused solutions.
Learn and contribute to discussions on backend architecture and system design.
Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications makes for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
2+ years of experience writing production-grade backend code in a modern programming language (e.g., Golang, Python, Java, Scala, or similar).
Strong problem-solving skills and foundational knowledge in backend development.
Experience working with cloud-based infrastructure (AWS preferred).
Understanding of designing and building scalable APIs and backend services.
Ability to debug and troubleshoot issues in distributed systems.
Strong communication and collaboration skills.
Eagerness to learn and adapt to new challenges in a fast-paced environment.
Desired:
Experience working with event streaming technologies (Kafka, Pulsar, or similar).
Familiarity with database technologies like PostgreSQL, DynamoDB, or BigQuery.
Knowledge of containerization and orchestration tools (Docker, Kubernetes).
Exposure to observability tools such as Prometheus, Grafana, or Datadog.
Experience working in a geographically distributed team.
Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $114,600 - $143,300.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $121,400 - $151,700.
Based in the San Francisco Bay area, California: $134,800 - $168,500.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until July 30 but may change based on business needs.
About the job
Apply for this position
Software Engineer (L2)
See Yourself at Twilio Join the team as our next Backend Software Engineer (L2) on Twilio’s Segment engineering teams.
About the Job As a Backend Engineer on the Twilio Segment team, you’ll help build and optimize backend systems that support the leading Customer Data Platform (CDP) in a competitive and evolving market. Our products process billions of data points per hour, enabling customers to orchestrate and activate their data efficiently and flexibly.
Segment provides a best-in-class data infrastructure and orchestration platform that supports a variety of customer use cases, from identity resolution to real-time audience segmentation. As an engineer on this team, you will focus on implementing and maintaining backend services that power data pipelines, APIs, and event-driven architectures.
If you enjoy working on scalable systems, are eager to learn, and are passionate about backend development, this role is for you.
Responsibilities In this role, you’ll:
Develop, maintain, and optimize backend services that support Twilio Segment’s data platform.
Implement and enhance APIs and data pipelines to support customer data orchestration.
Work closely with senior engineers to improve the reliability, scalability, and efficiency of backend services.
Debug and troubleshoot issues in distributed systems.
Follow best practices in software engineering, including code reviews, testing, and continuous integration.
Collaborate with cross-functional teams, including product, design, and infrastructure, to deliver customer-focused solutions.
Learn and contribute to discussions on backend architecture and system design.
Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications makes for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
2+ years of experience writing production-grade backend code in a modern programming language (e.g., Golang, Python, Java, Scala, or similar).
Strong problem-solving skills and foundational knowledge in backend development.
Experience working with cloud-based infrastructure (AWS preferred).
Understanding of designing and building scalable APIs and backend services.
Ability to debug and troubleshoot issues in distributed systems.
Strong communication and collaboration skills.
Eagerness to learn and adapt to new challenges in a fast-paced environment.
Desired:
Experience working with event streaming technologies (Kafka, Pulsar, or similar).
Familiarity with database technologies like PostgreSQL, DynamoDB, or BigQuery.
Knowledge of containerization and orchestration tools (Docker, Kubernetes).
Exposure to observability tools such as Prometheus, Grafana, or Datadog.
Experience working in a geographically distributed team.
Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $114,600 - $143,300.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $121,400 - $151,700.
Based in the San Francisco Bay area, California: $134,800 - $168,500.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until July 30 but may change based on business needs.