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Software Engineer, Backend (Mulesoft)

Affirm

Full-time
Canada
front end
java
salesforce
architecture
customer service
The job listing has expired. Unfortunately, the hiring company is no longer accepting new applications.

To see similar active jobs please follow this link: Remote Development jobs

We are looking for a Software Engineer to join our Servicing Engineering team, which is responsible for building customer self-service features as well as agent and customer facing platforms that integrate with nearly every system across Affirm. We are committed to using exciting new technologies and building powerful platforms. The goal of the team is to provide the best possible experience to customers and agents while simultaneously reducing compliance risks and servicing costs. We invest in user experiences that educate and explain our product transparently and effectively, enabling our users to either self-serve or get direct help from our customer service agents.

What You’ll Do

  • Partner with product and engineering managers to work on projects based on the team goals and resources.

  • Work with tech lead to drive detailed project definition, design, cross-functional alignment, estimation, in addition to task break-down, delivery, monitoring, and maintenance.

  • Consistently generate simple and elegant designs, and write high-quality code that can be easily understood and leveraged by others.

  • Perform solution design and develop  innovative solutions to complex problems.

  • Applies in-depth or broad technical knowledge to provide solutions across one or more technology areas (e.g. Salesforce Service Cloud, Experience Cloud, Mulesoft and Amazon Connect).

  • Independently performs analysis of complex functional and business requirements. 

  • Work with team to create and influence proper standards for development, governance and operational life cycle (SDLC, STLC)

  • Participate in the continuous improvement of servicing platforms, operations and delivery

What We Look For

  • 3+ years of software engineering experience shipping production-quality code.

  • 3+ years of strong Salesforce development, and configuration experience preferably in Service Cloud and Experience cloud implementations.

  • 2+ years of experience developing APIs using Mulesoft platform components (ie: API Manager, CloudHub, AnyPoint Studio etc.)

  • Strong background of programming in MVC architecture - Lightning Web Components, Java Script, HTML, CSS, Apex.

  • Salesforce certification in Service Cloud & Platform Developer preferred.

  • 2+ years of experience working in Scrum or other Agile methodology.

  • Experienced working with cross-functional teams including Product, Design, Analytics and Business teams.

  • Good verbal and written communication skills.

Location - Remote Canada

#LI-Remote

About the job

Full-time
Canada
29 Applicants
Posted 1 year ago
front end
java
salesforce
architecture
customer service
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Software Engineer, Backend (Mulesoft)

Affirm
The job listing has expired. Unfortunately, the hiring company is no longer accepting new applications.

To see similar active jobs please follow this link: Remote Development jobs

We are looking for a Software Engineer to join our Servicing Engineering team, which is responsible for building customer self-service features as well as agent and customer facing platforms that integrate with nearly every system across Affirm. We are committed to using exciting new technologies and building powerful platforms. The goal of the team is to provide the best possible experience to customers and agents while simultaneously reducing compliance risks and servicing costs. We invest in user experiences that educate and explain our product transparently and effectively, enabling our users to either self-serve or get direct help from our customer service agents.

What You’ll Do

  • Partner with product and engineering managers to work on projects based on the team goals and resources.

  • Work with tech lead to drive detailed project definition, design, cross-functional alignment, estimation, in addition to task break-down, delivery, monitoring, and maintenance.

  • Consistently generate simple and elegant designs, and write high-quality code that can be easily understood and leveraged by others.

  • Perform solution design and develop  innovative solutions to complex problems.

  • Applies in-depth or broad technical knowledge to provide solutions across one or more technology areas (e.g. Salesforce Service Cloud, Experience Cloud, Mulesoft and Amazon Connect).

  • Independently performs analysis of complex functional and business requirements. 

  • Work with team to create and influence proper standards for development, governance and operational life cycle (SDLC, STLC)

  • Participate in the continuous improvement of servicing platforms, operations and delivery

What We Look For

  • 3+ years of software engineering experience shipping production-quality code.

  • 3+ years of strong Salesforce development, and configuration experience preferably in Service Cloud and Experience cloud implementations.

  • 2+ years of experience developing APIs using Mulesoft platform components (ie: API Manager, CloudHub, AnyPoint Studio etc.)

  • Strong background of programming in MVC architecture - Lightning Web Components, Java Script, HTML, CSS, Apex.

  • Salesforce certification in Service Cloud & Platform Developer preferred.

  • 2+ years of experience working in Scrum or other Agile methodology.

  • Experienced working with cross-functional teams including Product, Design, Analytics and Business teams.

  • Good verbal and written communication skills.

Location - Remote Canada

#LI-Remote

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