Senior Workday HRIS Administrator

BigCommerce, named a 'Best Place to Work' in 2024, is looking for a Senior HRIS Workday System Administrator who is an ambitious, technically savvy, problem-solving, and organized individual to support our human resources efforts in HR/ Operations and company culture.    

**To be considered an applicant you must reside in Mexico**

What You'll Do:

• Workday System Management: Oversee the daily operations of the Workday platform, ensuring system integrity, stability, and security for all the designated modules

• Configuration and Customization: Manage system configurations, customizations, and integrations to meet the organization's unique HR and business requirements

• Module Support: Provide expert-level support for Core, Payroll, Benefits, Talent Optimization, Advanced Compensation, Absence, or Workday Help modules, addressing user inquiries and resolving system-related issues promptly

• System Enhancements: Collaborate with HR and IT teams to identify opportunities for system optimization, efficiency improvement, and user experience enhancements

• Testing and Deployment: Lead testing efforts for system upgrades, patches, and enhancements before deploying them to production, ensuring minimal disruption to operations

• Security and Compliance: Ensure compliance with data security standards, regulatory requirements, and internal policies governing sensitive HR information

• Data Integrity and Reporting: Monitor data integrity within the system, troubleshoot data discrepancies, and generate accurate and timely reports for various stakeholders

• Documentation and Training: Maintain comprehensive system documentation, including configurations, procedures, and guidelines. Conduct training sessions for end-users to enhance system understanding and adoption

• Vendor Management: Collaborate with Workday consultants and vendors to address escalated issues, track service requests, and participate in system enhancement projects

• Continuous Improvement: Stay up-to-date with the latest Workday releases, industry best practices, and trends to propose and implement continuous improvement initiatives

Who You Are:

• Bachelor's degree in Computer Science, Information Technology, or a related field

• 5+  years of experience as a Workday System Administrator focusing on Core, Payroll, Benefits, Talent Optimization, Advanced Compensation, Absence, or Workday Help modules

• Workday HCM and advanced certifications are highly desirable

• Proficient in Workday report writing and analytics tools

• Strong analytical and problem-solving skills with an ability to troubleshoot complex system issues

• Excellent communication skills, both written and verbal, with the ability to interact effectively with stakeholders at all levels

• Proven project management experience with the ability to manage multiple tasks and priorities simultaneously

• Strong understanding of HR processes and best practices

• Ability to work independently and collaboratively in a team-oriented environment

**Please submit your resume in English for review. **

• Fluent in English

Compensation: Base Salary Range: Annual Gross MXN 790,000.00 - 1,100.000.00

Benefits: Health+Vision+Dental+Equity

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