Senior Software Quality Engineer

Join our team as a Senior Software Quality Engineer (Contractor)!

This is a remote role, open to candidates across Latin America.

The Software Quality Engineer works closely with business analysts, developers, scrum masters, and software engineers on dedicated scrum teams. This position is responsible for ensuring the quality of our manufacturing and

e-commerce software solutions. Software Quality Engineers design, develop, implement, and maintain automated and manual tests and create defects for discrepancies. The right candidate for this role is effective at validation of deliverables and providing guidance on risk reduction.

You will

• Review requirements and seek clarification around any ambiguities with a focus on customer impact and business goals. Leverage input from product stakeholders to determine if requirements and solution meet those needs

• Understand the implications of design decisions and adjust testing approach based on the impact and risk in the short and long-term

• Partner with product owners and senior developers to understand and design tests around any non-functional system requirements in areas such as data retention, performance, and security

• Define and deliver well-scoped test plans for projects. May include working in the role of a project quality lead across several teams to ensure all pieces of a combined, larger functionality meet project goals

• Mentor less-experienced team members by providing guidance as well as modeling solid quality practices and professional behavior

• Consistently deliver clear, flexible, reusable, and efficient manual and automated tests with thoughtful decisions when choosing one over the other

• Proactively identify, gain alignment, and implement improvements to current testing practices and tools.

• Create defects with clear and complete steps to reproduce. Perform initial investigation using server logs, browser tools, and other resources available – include details upon submission. Own and drive defects to resolution

• Participate in code reviews. Provide thoughtful and actionable feedback. Respond to feedback with openness and implement beneficial changes

• Participate in 24x7 on-call rotation for high priority incidents and address issues with appropriate level of urgency

• Drive discussions with manager about career growth. Actively seek opportunities to grow professional skillset

• Model and promote Protolabs’ defined quality best-practices and standards as well as internal team goals

• Perform additional tasks as assigned

What it takes

• Degree in Computer Science or related field, completion of a qualified bootcamp, or equivalent experience

Tooling and languages:

• .NET frameworks, C#, Azure DevOps, Git, SQL Server, test repositories, automation frameworks

• Experience working with agile, SAFe, or scum methodologies and processes

• 7+ years of experience in software testing or development with 5 of those years including writing and maintaining automated tests

• Experience working with event-driven services and web service testing

Hands-on experience with the following activities:

• Software testing and defect identification

• Writing manual and automated tests

• Use of test and defect management systems

• Use of code version control systems

• Writing test code in object-oriented languages

• Writing SQL queries

• Use of integrated development environments

• Debugging and troubleshooting issues

Knowledge, Skills, and Abilities:

• Understanding of software development and testing practices and methodologies. Includes understanding of when to use manual or automated testing

• Capable of reading and navigating functions and classes/modules

• Understanding of web services, service-oriented and microservice architectures, and eventdriven systems

• Strong sense of accountability. Take ownership of assigned work, seek clarification or guidance when needed, and deliver on time

• Ability to independently prioritize tasks appropriately based on impact and delivery dates

• Ability to learn from mistakes and seek to minimize risk of recurrence without dwelling on them

• Encourage feedback from peers and managers. Act upon it accordingly by looking at both strengths and growth areas. Ability to also provide thoughtful and effective feedback

• Share ideas to improve efficiency and effectiveness of the team. Encourage others to do the same by fostering an environment of collaboration and innovation

• Engage in valuable, open, exchanges of differing ideas through productive conflict

• Communicate proactively, forthrightly, and concisely with the ability to adapt messaging to meet the needs of various stakeholders