Senior Sales Operations Manager

Your Opportunity (overall purpose of role):

At Bitrise, we’re improving on the way mobile products are developed and deployed for thousands of customers around the globe. 

As the company continues to scale, our sales organization requires strong strategic and operational leadership to drive process excellence, revenue acceleration, and enablement. The Senior Sales Operations Manager will act as a strategic partner to the VP of Sales, owning sales process design, quote-to-cash optimization, sales tooling, and enablement programs that enhance seller productivity and drive growth.

This role is both strategic and hands-on, focused on improving sales efficiency, aligning cross-functional teams, and delivering data-driven insights that inform executive decisions.

Our ideal candidate:

The Candidate is a proactive, commercially-minded operator who blends strategic insight with a sales-first mentality. Thinking like a seller, driven by growth, competitive advantage, and revenue outcomes. You operate like a systems architect, turning friction into scalable processes.

The candidate is  energized by identifying bottlenecks and turning them into opportunities. You do not wait for problems to come to you, you go find them, fix them, and scale the solution. You thrive in fast-paced, results-driven environments where precision and pace go hand-in-hand.

 You are the ideal candidate if you:

• Understand the full revenue lifecycle (prospecting → quote-to-cash → renewal).

• Enjoy enabling sales teams with process, tools, and insights (i.e, Quote to cash)

• Communicate clearly across technical and business audiences.

• Have a hunter mindset, you seek out inefficiencies and opportunities with the same intensity a salesperson pursues new deals.

• Understand what drives seller motivation and customer acquisition, designing processes that accelerate time-to-close.

• Are commercially fluent, able to partner with sales leadership to shape GTM strategy and execution.

• Thrive on building, not just maintaining,  bringing creativity and urgency to scaling operations.

• Are data-driven, but also intuitive about how great sales teams operate and win

Your responsibilities:

• Understand the full revenue lifecycle (prospecting → quote-to-cash → renewal).

• Enjoy enabling sales teams with process, tools, and insights (i.e, Quote to cash)

• Communicate clearly across technical and business audiences.

• Have a hunter mindset, you seek out inefficiencies and opportunities with the same intensity a salesperson pursues new deals.

• Understand what drives seller motivation and customer acquisition, designing processes that accelerate time-to-close.

• Are commercially fluent, able to partner with sales leadership to shape GTM strategy and execution.

• Thrive on building, not just maintaining,  bringing creativity and urgency to scaling operations.

• Are data-driven, but also intuitive about how great sales teams operate and win

• Quote-to-Cash Optimization:

  • Redesign and automate workflows; partner with Finance & Legal to improve contracting efficiency.

• Sales Process Design:

  • Revamp and standardize the sales cycle; develop scalable playbooks for prospecting, discovery, and closing.

• Sales Enablement:

  • Build programs that improve rep productivity and quota attainment.

• Tooling & Tech Stack Ownership: 

  • Evaluate, integrate, and drive adoption of CRM, CPQ, and enablement tools.

• Analytics & Forecasting:

  • Advance forecasting accuracy; develop dashboards with actionable insights for Sales Leadership.

• Compensation & Incentive Alignment:

  • Partner with our People Partner and Data Analyst to ensure comp plans align with GTM strategy and performance metrics.

• Cross-Functional Alignment:

  • Collaborate with People, Finance, Legal, Marketing, and Customer Success to create an efficient revenue engine.

• Change Management:

  • Lead process transformation initiatives that scale as the organization grows.  

About Bitrise

Bitrise is a continuous integration and delivery platform, built by and for mobile app developers. Our mission? To help everyone build and operate better mobile apps. By streamlining, automating and optimizing recurring mobile development processes, we free up time and resources for creative, interesting and impactful development tasks, resulting in better, faster releases.

As a successful graduate of Y Combinator, we are born of the same DNA as Airbnb, Reddit and Dropbox. Since Bitrise was launched in 2015, we have grown exponentially: Today, tens of thousands of developers release apps via Bitrise that end up on billions of mobile devices around the world.

Some of the teams who already trust us are Tripadvisor, Shopify, Get Your Guide, or GoDaddy.. Pick up any mobile device, and chances are you’ll encounter multiple apps that were built on Bitrise. Working at Bitrise means contributing to all of that.