Senior Project Manager
Description
As a Sr. Project Manager of the Direct Distribution Channel Operations & Enablement team within USRM Insights & Solutions, you will help support driving profitable growth for a $4B channel by executing key strategic initiatives and connecting the voice of the DRC sales call center to the broader organization. The team liaises internally and across USRM stakeholders to manage ongoing operational programs as well as execute short- and long-term project work in support of these priorities.
The Senior Project Manager will primarily support USRM’s multi-year business and technology transformation (Frontier) by effectively coordinating changes that impact Direct, creating clarity and alignment with stakeholders on how best operationalize, and executing various workstreams for the direct channel. The role will manage projects that are non-cyclical and varied, aligning with the project management life cycle (initiating/defining; planning; executing; close-out) and supporting business priorities. May also perform some project work, such as research and analysis. Will be expected to manage a portfolio of projects to include those considered complex in nature with function-wide and/or SBU-wide impact.
Responsibilities:
Lead complex projects, including large-scale, high-priority initiatives, and programs that align with the strategic priorities of the Direct organization and USRM.
Partners closely with Experience, KDS, IT, Product, I&S, etc. to assess operational impacts and prepare recommendations.
Defines Frontier implementation strategy by planning tasks that will deliver the desired results and oversees day-to-day work and monitoring of progress towards goals.
Ensure changes are operationalized effectively within direct, translate business requirements into actionable workstreams and hand-offs
Identifies and gains agreement on project objectives, scope, timing, and resources.
Conducts project meetings and effectively communicates status of projects to stakeholders within and beyond the project team.
Proactively identifies risk and mitigation plans
Ensures resources are optimally sourced and deployed.
Adeptly builds consensus and gains buy-in among stakeholders across the organization.
Escalates and works to resolve issues that serve as roadblocks and/or place project objectives at risk.
Identifies and provides visibility into trade-offs between options, while strongly influencing recommended approach.
In addition to project management, may also perform some of the work defined in the project roles and responsibilities.
Provides mentoring to less experienced staff.
Qualifications
Qualifications:
Expert-level ability in managing all aspects of the project management life cycle for multiple projects at one time to include those complex in nature.
Advanced knowledge of project management tools.
Strong ability to adapt and address unique challenges in collaborative and creative ways. Project management certification strongly preferred.
Displays advanced communication, organizational, analytical, critical thinking, and team building skills as well as advanced presentation, influencing, and relationship management skills.
Advanced business operations knowledge to include understanding the function's value chain and market conditions strongly preferred.
Competencies typically acquired through a Bachelor's Degree or equivalent experience. Advanced degree preferred.
Minimum of 10 years of relevant experience to include project management work.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices
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Senior Project Manager
Description
As a Sr. Project Manager of the Direct Distribution Channel Operations & Enablement team within USRM Insights & Solutions, you will help support driving profitable growth for a $4B channel by executing key strategic initiatives and connecting the voice of the DRC sales call center to the broader organization. The team liaises internally and across USRM stakeholders to manage ongoing operational programs as well as execute short- and long-term project work in support of these priorities.
The Senior Project Manager will primarily support USRM’s multi-year business and technology transformation (Frontier) by effectively coordinating changes that impact Direct, creating clarity and alignment with stakeholders on how best operationalize, and executing various workstreams for the direct channel. The role will manage projects that are non-cyclical and varied, aligning with the project management life cycle (initiating/defining; planning; executing; close-out) and supporting business priorities. May also perform some project work, such as research and analysis. Will be expected to manage a portfolio of projects to include those considered complex in nature with function-wide and/or SBU-wide impact.
Responsibilities:
Lead complex projects, including large-scale, high-priority initiatives, and programs that align with the strategic priorities of the Direct organization and USRM.
Partners closely with Experience, KDS, IT, Product, I&S, etc. to assess operational impacts and prepare recommendations.
Defines Frontier implementation strategy by planning tasks that will deliver the desired results and oversees day-to-day work and monitoring of progress towards goals.
Ensure changes are operationalized effectively within direct, translate business requirements into actionable workstreams and hand-offs
Identifies and gains agreement on project objectives, scope, timing, and resources.
Conducts project meetings and effectively communicates status of projects to stakeholders within and beyond the project team.
Proactively identifies risk and mitigation plans
Ensures resources are optimally sourced and deployed.
Adeptly builds consensus and gains buy-in among stakeholders across the organization.
Escalates and works to resolve issues that serve as roadblocks and/or place project objectives at risk.
Identifies and provides visibility into trade-offs between options, while strongly influencing recommended approach.
In addition to project management, may also perform some of the work defined in the project roles and responsibilities.
Provides mentoring to less experienced staff.
Qualifications
Qualifications:
Expert-level ability in managing all aspects of the project management life cycle for multiple projects at one time to include those complex in nature.
Advanced knowledge of project management tools.
Strong ability to adapt and address unique challenges in collaborative and creative ways. Project management certification strongly preferred.
Displays advanced communication, organizational, analytical, critical thinking, and team building skills as well as advanced presentation, influencing, and relationship management skills.
Advanced business operations knowledge to include understanding the function's value chain and market conditions strongly preferred.
Competencies typically acquired through a Bachelor's Degree or equivalent experience. Advanced degree preferred.
Minimum of 10 years of relevant experience to include project management work.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices