Senior Product Analyst
About the Role
As a Senior Analyst at JustAnswer, you will be a Subject Matter Expert (SME) in professional services domain driving long-term growth and leveraging the latest technologies and methodologies. In this role, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments.
What You’ll Do
Collaborate with Product and Analytics leadership to conceive and structure analysis and deliver highly actionable insights from “deep dives” into specific areas of our business.
Conduct analysis of a tremendous amount of internal & external data to find growth & optimization opportunities for the business.
Package and communicate findings and recommendations to a broad audience (including senior leadership).
Perform both Descriptive & Prescriptive Analytics including experimentations (AB, MAB), build Reporting for understanding trends.
Implement and track business metrics that will help drive the business.
Help determine growth strategy from a marketing and operations perspective.
Responsible/Opportunity to operate in an individual capacity as a lead analyst to understand JA audience and guide informed strategic decisions & executions.
What We’re Looking For
5+ years of experience in e-commerce/customer experience products
Proficiency in analysis and business modeling using Excel
Experience with Google Analytics, BigQuery, PowerBI, and Python / R would be a plus
Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer
Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis
Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results
Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills
Ability to communicate effectively with all levels of management and partners from a variety of business functions
Advanced English level
About the job
Apply for this position
Senior Product Analyst
About the Role
As a Senior Analyst at JustAnswer, you will be a Subject Matter Expert (SME) in professional services domain driving long-term growth and leveraging the latest technologies and methodologies. In this role, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments.
What You’ll Do
Collaborate with Product and Analytics leadership to conceive and structure analysis and deliver highly actionable insights from “deep dives” into specific areas of our business.
Conduct analysis of a tremendous amount of internal & external data to find growth & optimization opportunities for the business.
Package and communicate findings and recommendations to a broad audience (including senior leadership).
Perform both Descriptive & Prescriptive Analytics including experimentations (AB, MAB), build Reporting for understanding trends.
Implement and track business metrics that will help drive the business.
Help determine growth strategy from a marketing and operations perspective.
Responsible/Opportunity to operate in an individual capacity as a lead analyst to understand JA audience and guide informed strategic decisions & executions.
What We’re Looking For
5+ years of experience in e-commerce/customer experience products
Proficiency in analysis and business modeling using Excel
Experience with Google Analytics, BigQuery, PowerBI, and Python / R would be a plus
Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer
Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis
Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results
Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills
Ability to communicate effectively with all levels of management and partners from a variety of business functions
Advanced English level