Senior MDM Application Engineer
See yourself at Twilio
Join the team as Twilio’s next MDM Senior Application Engineer – Informatica
About the job
This is a critical role responsible for developing, managing and advancing our MDM practice, with the opportunity to define and shape Twilio’s overall MDM strategy across systems, processes, and people.
As the Lead Application Engineer within the Enterprise DevOps team, this position will architect, design, develop, configure, test, and support the Informatica SaaS MDM platform for both Customer and Product Masters. The ideal candidate is a self-starter with strong analytical skills, effective communication, diligent time management, and a collaborative, high-performance mindset.
Responsibilities
In this role, you’ll:
Contribute to the architecture, design, and implementation of Informatica MDM solutions, with a focus on Customer and Product Master Data domains.
Define and drive the enterprise MDM strategy, standards, and best practices across systems, processes, and teams.
Partner with business and IT stakeholders to translate MDM requirements into scalable, enterprise-grade solutions.
Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports
Provide technical leadership for MDM configurations, customizations, match/merge rules, data stewardship workflows, and integration patterns.
Oversee MDM platform operations, including performance optimization, version upgrades, and patch management.
Design, maintain, and govern MDM data models, hierarchies, and metadata standards.
Ensure effective implementation of data governance, quality, lineage, and security policies.
Mentor and guide MDM developers, analysts, and data stewards to build a high-performing team.
Manage KLO, upgrades, stories in sprint delivery
Stay current with industry trends, tools, and innovations to continuously enhance the MDM ecosystem.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6+ years of experience in Data Management or related domains, with a minimum of 5 years specializing in Informatica MDM. Proven expertise in Customer and/or Product MDM implementations.
Strong grasp of MDM architecture, match/merge logic, hierarchy management, data stewardship, and governance principles. Hands-on experience managing the Informatica MDM Hub and related components.
Proficient in data integration methodologies with practical experience using ETL tools.
Solid knowledge of data modeling, relational databases, and metadata management.
Experience with cloud and hybrid MDM deployments (AWS, Azure, or GCP) is highly desirable.
Excellent communication, leadership, and cross-functional collaboration skills.
Desired:
Deep understanding of Segment CDP & CDI and related data management frameworks.
Informatica MDM Certification
TOGAF, DAMA, or other Data Architecture/Governance certifications
Experience with MDM Vendor & Chart of accounts
Location
This role will be remote and based in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Senior MDM Application Engineer
See yourself at Twilio
Join the team as Twilio’s next MDM Senior Application Engineer – Informatica
About the job
This is a critical role responsible for developing, managing and advancing our MDM practice, with the opportunity to define and shape Twilio’s overall MDM strategy across systems, processes, and people.
As the Lead Application Engineer within the Enterprise DevOps team, this position will architect, design, develop, configure, test, and support the Informatica SaaS MDM platform for both Customer and Product Masters. The ideal candidate is a self-starter with strong analytical skills, effective communication, diligent time management, and a collaborative, high-performance mindset.
Responsibilities
In this role, you’ll:
Contribute to the architecture, design, and implementation of Informatica MDM solutions, with a focus on Customer and Product Master Data domains.
Define and drive the enterprise MDM strategy, standards, and best practices across systems, processes, and teams.
Partner with business and IT stakeholders to translate MDM requirements into scalable, enterprise-grade solutions.
Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports
Provide technical leadership for MDM configurations, customizations, match/merge rules, data stewardship workflows, and integration patterns.
Oversee MDM platform operations, including performance optimization, version upgrades, and patch management.
Design, maintain, and govern MDM data models, hierarchies, and metadata standards.
Ensure effective implementation of data governance, quality, lineage, and security policies.
Mentor and guide MDM developers, analysts, and data stewards to build a high-performing team.
Manage KLO, upgrades, stories in sprint delivery
Stay current with industry trends, tools, and innovations to continuously enhance the MDM ecosystem.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6+ years of experience in Data Management or related domains, with a minimum of 5 years specializing in Informatica MDM. Proven expertise in Customer and/or Product MDM implementations.
Strong grasp of MDM architecture, match/merge logic, hierarchy management, data stewardship, and governance principles. Hands-on experience managing the Informatica MDM Hub and related components.
Proficient in data integration methodologies with practical experience using ETL tools.
Solid knowledge of data modeling, relational databases, and metadata management.
Experience with cloud and hybrid MDM deployments (AWS, Azure, or GCP) is highly desirable.
Excellent communication, leadership, and cross-functional collaboration skills.
Desired:
Deep understanding of Segment CDP & CDI and related data management frameworks.
Informatica MDM Certification
TOGAF, DAMA, or other Data Architecture/Governance certifications
Experience with MDM Vendor & Chart of accounts
Location
This role will be remote and based in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.