Senior HR Associate
As a Senior HR Associate within the APAC Shared Service Centre at G-P you will support the end to end timekeeping process for our customers and their professionals across the Philippines, helping to support our customers queries, preparing reports and ensuring data accuracy both in the Philippines and across APAC. **Please note this is a 1 year contract**
What you’ll do:
Process and validate Philippines timesheet submissions (manual & automated) to ensure accuracy, compile timekeeping entitlement details into the payroll file, and submit to the payroll team for processing before the payroll cutoff dates.
Process manual timekeeping entitlements for offboarding professionals, as well as in the event of system issues or custom requirements raised by customers or professionals, etc.
Attend to all Philippines timekeeping-related queries and requests raised by stakeholders, adhering to all SLA commitments and ensuring that service levels are consistently met or exceeded.
Identify opportunities for improvement and review existing work processes to enhance operational efficiency and the professional and customer experience.
Partner and collaborate closely with the project team on system or automation enhancement initiatives for the Philippines timekeeping process.
Handle mass communication to professionals and customers, including monthly timesheet submission reminders, approval reminders, special holiday announcements, etc.
Attend to queries from professionals and customers regarding the Philippines Leave & Absence, including compiling and validating unpaid leaves for payroll processing.
Process and conduct the monthly reconciliation for the insurance plans offered to the professionals in APAC.
Support the team in other initiatives or projects as needed.
What we’re looking for:
Minimum of 3 years of relevant experience in handling the Philippines Timekeeping Process
Strong knowledge of local practices and laws relevant to Philippines Timekeeping entitlements.
Proficient in Microsoft Excel.
Strong reporting and data analytics skills will be an added advantage.
Excellent communication, interpersonal, and customer service skills.
Strong organizational and time-management skills.
Ability to work independently and as part of a team.
Detail-oriented with the ability to handle high volumes of work within tight timelines
About the job
Apply for this position
Senior HR Associate
As a Senior HR Associate within the APAC Shared Service Centre at G-P you will support the end to end timekeeping process for our customers and their professionals across the Philippines, helping to support our customers queries, preparing reports and ensuring data accuracy both in the Philippines and across APAC. **Please note this is a 1 year contract**
What you’ll do:
Process and validate Philippines timesheet submissions (manual & automated) to ensure accuracy, compile timekeeping entitlement details into the payroll file, and submit to the payroll team for processing before the payroll cutoff dates.
Process manual timekeeping entitlements for offboarding professionals, as well as in the event of system issues or custom requirements raised by customers or professionals, etc.
Attend to all Philippines timekeeping-related queries and requests raised by stakeholders, adhering to all SLA commitments and ensuring that service levels are consistently met or exceeded.
Identify opportunities for improvement and review existing work processes to enhance operational efficiency and the professional and customer experience.
Partner and collaborate closely with the project team on system or automation enhancement initiatives for the Philippines timekeeping process.
Handle mass communication to professionals and customers, including monthly timesheet submission reminders, approval reminders, special holiday announcements, etc.
Attend to queries from professionals and customers regarding the Philippines Leave & Absence, including compiling and validating unpaid leaves for payroll processing.
Process and conduct the monthly reconciliation for the insurance plans offered to the professionals in APAC.
Support the team in other initiatives or projects as needed.
What we’re looking for:
Minimum of 3 years of relevant experience in handling the Philippines Timekeeping Process
Strong knowledge of local practices and laws relevant to Philippines Timekeeping entitlements.
Proficient in Microsoft Excel.
Strong reporting and data analytics skills will be an added advantage.
Excellent communication, interpersonal, and customer service skills.
Strong organizational and time-management skills.
Ability to work independently and as part of a team.
Detail-oriented with the ability to handle high volumes of work within tight timelines