Senior Data Analyst
POS-29358
The HubSpot Customer Success Strategy and Operations (CSSO) team is looking for a Strategy and Operations Analyst to join our team. In this role, you will provide financial analysis, modeling, and forecasting support for our Revenue Retention metrics, as well as help drive business decisions through financial insights.
In this role you will:
Provide data-driven, operational and decision-making support to the Customer Success organization and management team
Support our operating cadence monthly, quarterly and annual performance analysis, forecasting and business reviews
Run the CS metric forecasts and liaise with leadership and finance on any risk/opportunity
Respond to business requests, compile root cause analyses and solve common issues
Support cross-functional programs, processes, and systems to drive performance and productivity improvements
We are looking for people who have:
A Customer-First mindset and passion for supporting customer-facing teams
Have strong communication skills and are excited by the prospect of collaborating across HubSpot and translating data into insights
Have advanced Excel knowledge, SQL, Python, and data visualization software experience (Looker, Tableau, etc.); Experience with, R (or similar statistical tools) a plus
Results Orientated; you not only run the numbers but also embrace the responsibility of executing on your recommendations
Thrive in a fast-paced working environment, can pivot and work autonomously and are excited about working in a learning and growth culture
Prior experience in management consulting, finance, strategy & ops a plus
Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
Senior Data Analyst
POS-29358
The HubSpot Customer Success Strategy and Operations (CSSO) team is looking for a Strategy and Operations Analyst to join our team. In this role, you will provide financial analysis, modeling, and forecasting support for our Revenue Retention metrics, as well as help drive business decisions through financial insights.
In this role you will:
Provide data-driven, operational and decision-making support to the Customer Success organization and management team
Support our operating cadence monthly, quarterly and annual performance analysis, forecasting and business reviews
Run the CS metric forecasts and liaise with leadership and finance on any risk/opportunity
Respond to business requests, compile root cause analyses and solve common issues
Support cross-functional programs, processes, and systems to drive performance and productivity improvements
We are looking for people who have:
A Customer-First mindset and passion for supporting customer-facing teams
Have strong communication skills and are excited by the prospect of collaborating across HubSpot and translating data into insights
Have advanced Excel knowledge, SQL, Python, and data visualization software experience (Looker, Tableau, etc.); Experience with, R (or similar statistical tools) a plus
Results Orientated; you not only run the numbers but also embrace the responsibility of executing on your recommendations
Thrive in a fast-paced working environment, can pivot and work autonomously and are excited about working in a learning and growth culture
Prior experience in management consulting, finance, strategy & ops a plus
Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.