Senior Customer Data Analyst

Checkr’s mission is to build a fairer future by designing technology to create opportunities for all. We believe all candidates, regardless of who they are, should have a fair chance to work. Established in 2014 and valued at $4.6B, Checkr is using technology to bring hiring to the next level. Our People Trust Platform uses machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include, Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.

A career with Checkr is an opportunity to work with some of the best and brightest minds, disrupt an industry for a better future, and give otherwise overlooked candidates access to employment. Checkr has been recognized in Forbes Best Startup Employers and is a top Y Combinator company by valuation.

Responsibilities:

• Partnering with customer success managers and working directly with clients to synthesize clients' feedback from business requirements to technical data requirements to yield data analysis and insights 

• You will help bridge the gap between understanding business needs and determining technical solutions to external-facing customers and the customer success managers

• Work with clients directly to understand how they measure the value of Checkr products and work with product analysts and product managers to build data artifacts to monitor value realization, preferably in a scalable way. 

• Help clients receive value quickly by managing data and analytic requests

• Generate and share educational resources, training, and best practices related to data 

• Publish certified data models by developing new or consolidating and optimizing existing data sources that enable self-service to provide insights into product performance

• Rapidly deliver on concepts through prototypes that can be presented for feedback

• Document data requirements and processes to bring transparency and ensure data integrity with privacy by design

What you bring:

• 5+ Yrs of Strong customer focus, you care about your customers and view their success as your own

• A consultative approach to problem-solving through the translation of business use cases and questions to analytics and insights while working with CSMs to manage customer expectations 

• Excellent written and verbal communication skills - able to simplify complex topics in a friendly and approachable manner

• You are flexible and can juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment.

• You learn quickly and are excited to take on challenging new projects

• You enjoy planning, executing, iterating, winning, and celebrating our individual and collective success

• 5 + Yrs of Strong analytical and technical skillsets to translate data to actionable insights

• Strong background in dimensional modeling and data warehousing concepts.

• Experience in managing databases, including relational database architecture, query optimization, and database schema design.

• Conceive, implement and maintain data models or views that simplify reporting, expand access to insights, and support ongoing analysis and reporting

• Expertise with data modeling via SQL transformation with best practices to ensure top performance and optimization

• Experience with DBT, Snowflake, Looker, Airflow 

• Experience working with APIs or unstructured data a plus

Technologies:

• SQL 

• Snowflake

• Airflow

• dbt

• Looker

• Python/R

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. The salary range for this role is $86,466  - $179,975.

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.   

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.