Senior Business Analyst - Data Insights

About the Role

We’re looking for a senior analyst to join our team with a culture rooted in kindness, empathy, and product-mindedness on a full-time basis. This position will be focused on helping our centralized analytics team support the business through strategic data analyst, yielding insights and recommendations for the leadership team. Analysts will partner with business stakeholders to gather context, develop hypotheses, and utilize advanced analytics tools to help the business understand “What’s Next?” The Senior Business Analyst is part of a larger analytics team that functions as “internal consultants” for Eleanor Health, serving as experts on the data we collect, the metrics that we manage, and all things measurement.

This role reports to the Manager, Data & Analytics.

We use a variety of exciting technologies at Eleanor Health including Tableau, dbt Cloud, Salesforce, and AthenaHealth.

What You'll Do:

• Conducting in depth data analyses, including both descriptive and predictive analytics techniques, in order to find opportunities for improvement and optimization.

• Documenting insights and recommendations in slides and reports, focused on communicating the story and its quantitative evidence in a digestible format to the leadership team.

• Building collaborative partnerships with stakeholders to understand their underlying business needs and serve as their trusted advisor on our data.

• Connect the dots across the business to be able to understand how metrics across the clinical, growth, and financial domains interact and help stakeholders use that data to influence future performance.

• An eye for data storytelling and visualization that doesn’t “dumb down” the data but instead makes everyone who views it smarter.

• Work with our analytics engineers to develop requirements for additions to the Data Platform, metrics definitions, and new dashboards.

• Updating business intelligence dashboards and ad hoc reporting as needed.

Who You Are:

• 5-7 years experience in data analytics or financial analysis roles, preferably within the healthcare industry

• Bachelor or Graduate degree in economics, finance, business, computer science, mathematics, or related work experience

• Great communication skills – able to explain technical concepts elegantly to non-technical audiences

• Fantastic problem solving skills and ability to find patterns, relationships, and trends that most people don’t catch at first glance

• Advanced SQL proficiency and data modeling skills

• Familiarity with Tableau and Python

• Familiarity with machine learning, as well as experience identifying when machine learning is the right tool for the business problem

• Ability to take an ask from a stakeholder and help them discern the underlying need

• Are excited to work with a fully remote team.

Nice to Have…

• Previous experience with UX, graphic/web design, or just an eye for design in general

• Previous exposure to dbt or working with Analytics Engineering teams

Compensation & Benefits

The total target annual compensation range for this position is $120,000-135,000. The actual compensation offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.

Eleanor Health offers a generous benefits package to full-time employees, which includes:

• Generous Paid Time Off (prorated for new employees) - unplug, relax, and recharge! 

• 12 Vacation days

  • 12 Wellness (Sick) days

  • 3 Floating holidays

  • 9 Company-observed holidays

  • Jury Duty, Voting Leave, and other forms of paid time off may be available

• Eleanor-paid medical and dental insurance plans, with affordable vision coverage -We are a health first company, and we strive to make our plans affordable and accessible.

• 401(k) plan with 3% match - We are excited to be able to support the long-term financial well-being of our team in a way that reinforces Eleanor’s commitment to equity.

• Short-term disability - We understand that things happen, we want you to feel comfortable to take time to get better.

• Long Term Disability - Picks up where Short Term Disability leaves off (employee paid).

• Life Insurance - Both Eleanor and employee-paid options are available.

• Family Medical Leave -Eleanor Health’s Paid Family & Medical Leave (“PFML”) is designed to provide flexibility and financial peace of mind for approved family and medical reasons such as the birth, adoption, or fostering of a child, and for serious health conditions that you or a family member/significant other might be facing.

• Wellness Perks & Benefits -Mental Health is important to us and we want our employees to have the accessibility you deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocates

• Mindfulness App Reimbursement

  • EAP with eight face-to-face sessions

  • Virtual health and wellness visits covered by our medical plan.

Recruitment Fraud Notice: All official communication regarding job opportunities at Eleanor Health will come from an email address ending in @eleanorhealth.com. We do not use personal email accounts or third-party messaging platforms to communicate about employment. If you receive communication from any other domain or source, it is not legitimate and may be part of a recruitment scam. Please report any suspicious activity to talent@eleanorhealth.com.