Program Manager

You'll own end-to-end program execution for major product initiatives. This means driving clarity on timelines, identifying and managing cross-team dependencies, and ensuring every team has what they need to succeed. When programs veer off track, you'll be the first to know, and the first to mobilize the right people to get things back on course. Your days will involve facilitating planning sessions, tracking progress against key milestones, and maintaining visibility into program health through KPIs and metrics. When gaps emerge between expected and actual performance, you'll dig in to understand root causes and work with teams to address them. You'll become an expert in what's blocking progress and an advocate for removing those obstacles. Drive programs from kickoff through launch, ensuring delivery against committed timelines and quality standards Establish and maintain comprehensive program plans including scope, milestones, resource requirements, and critical path activities for all major initiatives Partner with functional teams to assess capacity, manage trade-offs, and sequence work to optimize for business impact and team velocity Identify, document, and actively manage cross-team dependencies to prevent blockers and ensure seamless handoffs between engineering, product, and go-to-market teams Ensure all teams have the tools, information, and resources needed to meet their commitments, escalating blockers and securing decisions when needed Define, track, and report on program KPIs and health metrics, proactively investigating variances and deploy countermeasures to address gaps Build and maintain program dashboards and status reports that provide clear visibility into progress, risks, and blockers for technical, commercial, and leadership teams Conduct risk assessments and maintain risk registers, develop mitigation strategies and contingency plans for high-impact program risks Drive post-launch retrospectives and continuous improvement initiatives, capturing lessons learned and implementing process enhancements You have a track record of successfully delivering complex programs across multiple stakeholders. You're comfortable operating in ambiguity and bringing structure allowing all participants to thrive. You know how to ask the right questions to surface dependencies before they become blockers, and you have the technical fluency to understand engineering trade-offs and impact without needing to write the code yourself. You're an effective communicator who can translate between technical and non-technical audiences. You know when to escalate and when to solve problems directly. You're metrics-driven and motivated by achieving results. Most importantly, you enable teams rather than dictating to them. 5+ years of program or project management experience in a corporate environment Demonstrated success managing programs from development through adoption Experience with agile development methodologies and software development lifecycle Technical background or degree in related field PMP, PgMP, or similar program management certification