Product Director

Location(s): US, Canada

MZLA Technologies Corporation (MZLA) is a wholly owned, for-profit subsidiary of the Mozilla Foundation and home to Thunderbird, our flagship open-source email and productivity platform empowering more than 20 million people around the world. While part of the Mozilla portfolio of companies, MZLA operates independently in both identity and organizational structure from the Mozilla Foundation and Mozilla Corporation.

Everything we build at MZLA is open source, developed transparently and in collaboration with a global community of contributors. This open approach shapes not only our products but also how we work: collaboratively, inclusively, and with a shared commitment to building technology that puts users first. We believe privacy and productivity should coexist, and that people deserve powerful digital tools without surrendering control of their data.

MZLA is a small but growing team of 50+ people distributed across seven countries. As we evolve Thunderbird from a single application into a suite of privacy-respecting productivity tools, we’re introducing new products and services that remain independent of big tech ecosystems. Our unique revenue model combines community donations that keep Thunderbird freely available with subscriptions for new cloud-based services, allowing us to grow and innovate while remaining independent and true to our values.

To learn more, visit www.thunderbird.net

The Opportunity:

MZLA is seeking a Product Director to build and scale the product discipline across our organization. This senior individual contributor role serves as a bridge between strategy and execution, establishing frameworks for product planning, experimentation, and delivery that strengthen collaboration across engineering, design, marketing, and community teams. You’ll define how product work happens at MZLA: bringing clarity to ambiguity, driving alignment, and introducing practices that enable sustainable growth.

What You’ll Do:

• Develop and evolve product operations frameworks that improve planning, prioritization, and delivery across multiple teams.

• Establish data-informed practices for experimentation, roadmap governance, and success measurement.

• Partner with engineering, design, and community teams to drive process and communication improvements.

• Champion open-source, transparent product development and community collaboration.

• Coach and support teams in product thinking and execution excellence—building the practice, not managing people.

What You’ll Bring:

• 10+ years of experience in product management, product operations, or related technical leadership roles.

• Demonstrated success creating structure and process around ambiguity in distributed or community-driven environments.

• Strong technical fluency and experience collaborating across engineering, design, and data teams.

• Expertise in data-informed, user-centered product development and experimentation.

• Excellent communication and facilitation skills with the ability to influence without authority.

• Commitment to open-source principles and community engagement.

Bonus Points For:

• Experience contributing to or leading open-source projects or developer communities.

• Hands-on experience implementing analytics or experimentation tools.

• Interest in mentoring and developing the product discipline within a growing organization.

Work Environment:

This is a remote full-time position. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.

You’ll collaborate with staff and community members worldwide to create exceptional user experiences and advance MZLA’s mission.

What you’ll get:

We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:

• US: $150,000 - $175,000

• Canada: $125,000 - $145,000 CAD

We may consider candidates with strong skills but less than the required experience. Title, level and compensation will be determined based on qualifications and experience. 

In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self. 

Work & Career

• Fully remote work & schedule flexibility

• Latest Laptop 

• Remote Work Stipend

• Professional Development Stipend

• Access to Udemy Learning Platform

• Industry Conferences

• Company All Hands

Rest & Play

• 24 days PTO per year (prorated) 

• Your Birthday

• Year-end Company Shutdown

• Wellbeing Days

• Public Holidays

• Other Paid Leave

• Wellbeing Stipend for Personal / Family Activities

Health & Family

• 401(k) / RRSP Pension Contributions

• Health, Dental, & Vision Insurance

• Disability Insurance

• Life Insurance

• Employee Assistance Program 

• Paid Parental Leave

• Paid Sick Days 

Work Eligibility:

Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.

How to Apply:

Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully. We also value authenticity. We want to hear your perspective, not a bot’s. It's fine to use AI to polish your writing, but not to write your answers. Candidates who submit unoriginal AI generated answers will be disqualified from further screening. 

MZLA Technologies Corporation (MZLA) Commitment to diversity, equity and inclusion

MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. 

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccomodations@thunderbird.net to request accommodation.

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