Privacy Coordinator
See yourself at Twilio
Join the team as our next Privacy Coordinator
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to support the Privacy Governance Team and report to the Sr. Privacy Governance Manager within the Legal organization. Your role will provide integral support to the Privacy team, helping them stay on track with company priorities. You will help prioritize and maintain regulatory requirements within the Privacy Governance Team and be a key player in making the Twilio privacy team successful. You will support business enablement
Responsibilities
In this role, you’ll:
Maintain and monitor the Privacy externally facing mailbox
Support Privacy Vendor governance activities
Support Data Subject Request processing
Maintain and update privacy documentation
Knowledge management of privacy related documentation
Identify process improvements and assist with implementation of enhancements
On-call support for incident management
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
1+ years of Privacy Experience
Customer privacy query resolution experience
Experience in supporting cross functional privacy initiatives such as GDPR, CCPA or other compliance frameworks
Experience partnering with teams across the organization on privacy matters
Ability to plan and prioritize and manage multiple activities at one time
Strong people skills and the ability to work collaboratively with all colleagues
Ability to use your own initiative and manage time efficiently
Excellent organizational and problem solving skills
Desired:
IAPP Certifications - CIPP/E, CIPM, CIPT
Other privacy qualifications/professional certifications
Location
This role will be remote and based in Ireland or the UK
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Privacy Coordinator
See yourself at Twilio
Join the team as our next Privacy Coordinator
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to support the Privacy Governance Team and report to the Sr. Privacy Governance Manager within the Legal organization. Your role will provide integral support to the Privacy team, helping them stay on track with company priorities. You will help prioritize and maintain regulatory requirements within the Privacy Governance Team and be a key player in making the Twilio privacy team successful. You will support business enablement
Responsibilities
In this role, you’ll:
Maintain and monitor the Privacy externally facing mailbox
Support Privacy Vendor governance activities
Support Data Subject Request processing
Maintain and update privacy documentation
Knowledge management of privacy related documentation
Identify process improvements and assist with implementation of enhancements
On-call support for incident management
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
1+ years of Privacy Experience
Customer privacy query resolution experience
Experience in supporting cross functional privacy initiatives such as GDPR, CCPA or other compliance frameworks
Experience partnering with teams across the organization on privacy matters
Ability to plan and prioritize and manage multiple activities at one time
Strong people skills and the ability to work collaboratively with all colleagues
Ability to use your own initiative and manage time efficiently
Excellent organizational and problem solving skills
Desired:
IAPP Certifications - CIPP/E, CIPM, CIPT
Other privacy qualifications/professional certifications
Location
This role will be remote and based in Ireland or the UK
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.