Principal Insights Analyst - Sales Analytics

Role Description

As a Principal Insights Analyst focused on the Global Sales & Channel Organization, you will play a crucial role in enabling strategic decision-making through data-driven insights, performance measurement, and analytics innovation. You’ll drive cross-functional influence across Sales Strategy, Finance, Deal Operations, and Engineering. Impact areas include planning and forecasting, sales productivity measurement, operational excellence, and analytics infrastructure governance.

You will play a crucial part in defining scalable and repeatable reporting foundations. You’ll get substantial senior leadership exposure, opportunities to work with cross-functional peers, and help shape Dropbox’s go-to-market data strategy. 

Aligning with our Customer Strategy & Operations (CSO) organization and partnering with our Global Sales and Channel Leadership Teams, this role owns the design and delivery of a strong, flexible, and future-ready data foundation for Dropbox’s Sales Analytics function.

Responsibilities

• Lead the scoping, design, and delivery of end-to-end data architecture supporting automated, standardized Sales Analytics reporting

• Establish and enforce scalable data definitions and KPIs aligned with industry standards

• Design and maintain automated dashboards and ad hoc reporting to provide executive visibility into sales performance, seller productivity, and pipeline health

• Mentor and guide others in analytics best practices, dashboard design, and data storytelling as a subject expert 

• Translate complex data into clear business insights across functions, especially in forecasting, benchmarking, and sales methodology effectiveness

• Collaborate with Finance, Strategy, and Enablement teams to drive data-informed recommendations that reduce seller friction and drive revenue acceleration

• Build and foster high-trust, cross-functional relationships as a visible subject-matter expert in analytics and data governance

Requirements

• At least 12 years of experience in B2B sales/revenue analytics, within SaaS, with deep familiarity with sales operations and go-to-market functions

• Proven experience leading enterprise-scale analytics programs and automating reporting workflows

• Expertise with data visualization tools (e.g., Tableau, Salesforce dashboards, Excel)

• Strong proficiency in SQL and Python (or R), with working knowledge of ETL concepts and querying data lakes (e.g., Databricks)

• Deep understanding of SaaS sales metrics, pipeline management, and performance forecasting

• Exceptional communication skills across technical and non-technical audiences, with ability to synthesize insights into executive-ready narratives

• High comfort with ambiguity and complex problem solving with minimal direction

Preferred Qualifications

• Prior experience mentoring analytics professionals and influencing without authority

• Familiarity with AI/ML-driven analytics and automation strategies

• Background in CRM data hygiene, governance, and data quality improvement

Compensation

Canada Pay Range

$151,300—$204,700 CAD